UltraStudio SDI, RS422 port not working w/ Media Express

Do you have questions about Desktop Video, Converters, Routers and Monitoring?
  • Author
  • Message
Offline

jamiegau

  • Posts: 32
  • Joined: Mon Jan 20, 2014 12:41 pm
  • Location: Melbourne, Australia

UltraStudio SDI, RS422 port not working w/ Media Express

PostWed Jun 07, 2023 1:03 am

Hi,
I have a "UltraStudio SDI" USB3 and the latest Desktop Video 12.4.2 drivers on Windows 10.
I am trying to use the RS422 deck control for log capture.

If I reboot and go directly into Premiere, it will work,
but once I start Media Express, the remote appears to be seen briefly, then when I go to capture it goes to "no remote" and will not work period..
AND, premiere will also no longer work until I reboot.

I was hoping to use MediaExpress (Not a fill premiere license) to capture.

Can BMD please respond on this bug please?
Offline

jamiegau

  • Posts: 32
  • Joined: Mon Jan 20, 2014 12:41 pm
  • Location: Melbourne, Australia

Re: UltraStudio SDI, RS422 port not working w/ Media Express

PostWed Jun 14, 2023 3:40 am

OK, I did more investigation.
I have a DeckLink SDI card with a RS422 port as well. I plugged that in to the computer I capture from, and all worked perfectly.
The USB3 based Decklink SDI card I have, I have been using as a basic SDI input from a Camera, and not tried to use the RS422 port until now. I assume, the RS422 port is stuffed. It some times works when I initially turn on the computer, but mostly does not. I expect its faulty from manufacture, but its very old now. So I guess I just have to only use it as a USB3 <-> SDI for monitoring and free-form capture.

Bummer.

Return to Post Production

Who is online

Users browsing this forum: Username and 33 guests