Error when importing BRAW clips in Premiere

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MatsHelgesson

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Error when importing BRAW clips in Premiere

PostSat Oct 26, 2019 9:32 am

Hi,

Perhaps a handy heads-up to someone, but in Premiere 2019 13.1.5 (Build 47) using Blackmagic RAW 1.51, I get an error when importing BRAW clips from a folder structure where there are swedish "å, ä and ö" characters. So if my project folder is called "E:\2019-10-25 Tyresö\BMPCC4K", the importer gives the error message: Unsupported format or damaged file

This error immediately goes away when renaming the folder E:\2019-10-25 Tyreso\BMPCC4K

Resolve opens the files just fine regardless and I have no issues importing other file types from the same folder structure.
Mats Helgesson
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CaptainHook

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Re: Error when importing BRAW clips in Premiere

PostSat Oct 26, 2019 10:18 pm

Thanks for the report, do you get an error when opening the clips in our Blackmagic RAW player?
**Any post by me prior to Aug 2014 was before i started working for Blackmagic**
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MatsHelgesson

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Re: Error when importing BRAW clips in Premiere

PostSun Oct 27, 2019 7:13 am

CaptainHook wrote:Thanks for the report, do you get an error when opening the clips in our Blackmagic RAW player?


It seems to work perfectly in the RAW player, both by double-clicking a file and opening via the File menu.
Mats Helgesson
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CaptainHook

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Re: Error when importing BRAW clips in Premiere

PostSun Oct 27, 2019 10:32 am

Okay thanks, we will look into it.
**Any post by me prior to Aug 2014 was before i started working for Blackmagic**
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tycooko

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Re: Error when importing BRAW clips in Premiere

PostSun Oct 27, 2019 1:47 pm

CaptainHook wrote:Thanks for the report, do you get an error when opening the clips in our Blackmagic RAW player?

I'm on a Windows 10 machine and BRAW clips inside folders with any letters beyond the English ones - or any special character - don't play. They open to a black screen.
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MatsHelgesson

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Re: Error when importing BRAW clips in Premiere

PostSun Oct 27, 2019 6:34 pm

CaptainHook wrote:Okay thanks, we will look into it.


Great, thanks for the prompt reply! :D
Mats Helgesson
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CaptainHook

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Re: Error when importing BRAW clips in Premiere

PostSun Oct 27, 2019 7:12 pm

tycooko wrote:
CaptainHook wrote:Thanks for the report, do you get an error when opening the clips in our Blackmagic RAW player?

I'm on a Windows 10 machine and BRAW clips inside folders with any letters beyond the English ones - or any special character - don't play. They open to a black screen.

What version of the Blackmagic RAW player? This should be fixed from version 1.5+
**Any post by me prior to Aug 2014 was before i started working for Blackmagic**

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