Hyperdeck doesn't play audio from my video files
Hi all,
I have 4 Hyperdeck Studio Pro that will be used as players.
I've just updated with the latest firmware 3.8
I prepare the media files (Apple ProRes HQ) on a Mac, I can use any of these tools :
- MPEG StreamClip
- Final Cut Pro X (Compressor)
- Adobe Premiere (Media Encoder)
I cannot get any audio from the player when reading these files.
Please note that any file recorded on the Hyperdeck itself are playing the audio properly...
Any thoughts ?
Does anyone have a encoding preset config saved for adobe CS or Final Cut ?
Thanks in advance for your help
Olivier
I have 4 Hyperdeck Studio Pro that will be used as players.
I've just updated with the latest firmware 3.8
I prepare the media files (Apple ProRes HQ) on a Mac, I can use any of these tools :
- MPEG StreamClip
- Final Cut Pro X (Compressor)
- Adobe Premiere (Media Encoder)
I cannot get any audio from the player when reading these files.
Please note that any file recorded on the Hyperdeck itself are playing the audio properly...
Any thoughts ?
Does anyone have a encoding preset config saved for adobe CS or Final Cut ?
Thanks in advance for your help
Olivier