Blackmagic Forum

Hello
I finally made a decision and purchased Ultra studio express with thunderbolt connection over matrox mojito card
I thought I made the right choice, but as of right now i cant even install it under windows 7.
I'm have Asus Z87 Expert motherboard which is recommenced by BM but I cant see it that it is connected (Either in media express or device manager)
Is there a way to enable it?? Im tweaking settings in bios but without luck.
Could someone shed some light on this predicament?

I've only tried the Asus Z87 Deluxe/Dual board, but had no issues with the Ultrstudio 4K or the Intensity Shuttle on it(I don't have a Studio Express) and I didn't need to change any of the default BIOS settings for the Thunderbolt controller. You could try disabling the onboard wireless and Bluetooth

thanks for your info.
I'll try disabling other devices.
I wonder if there are other users with USE using Asus z87 motherboard....

I assume you installed all the drivers for the motherboard including the Thunderbolt driver and are using a new BM driver

yes i did

Not sure then, it should at least show up as a device even if the drivers don't install. Have you tested anything else on the Thunderbolt socket?

That's what i was thinking but unfortunately I don't have any other TB devices

Exchanged for a new unit an no issues with connecting via thunderbolt.
I changed the settings to not auto restart upon blue screen.