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DeckLink Mini Monitor 4K

PostPosted: Wed Jul 29, 2020 5:14 pm
by msuggs
Hi,
We've had this card for about a year, no issues and performs as expected. However, two days ago, it is now showing two wide vertical bars with black in between them. One green and one blue.
-Desktop Video Setup is running Driver 11.6
-The SDI out of DeckLink Mini Monitor 4K card is fed to a Flanders Scientific model XM551U UHD OLED monitor.
Has anyone seen something like this? Is it maybe re seat the card issue?
Any insight is appreciated.

Thanks,
Michael

Re: DeckLink Mini Monitor 4K

PostPosted: Wed Aug 05, 2020 2:55 pm
by msuggs
Issue resolved. Thanks everyone.

Re: DeckLink Mini Monitor 4K

PostPosted: Wed Aug 26, 2020 6:11 pm
by Lee Jackson
what was the fix?

Re: DeckLink Mini Monitor 4K

PostPosted: Wed Aug 26, 2020 6:42 pm
by Ellory Yu
msuggs wrote:Issue resolved. Thanks everyone.

What was the fix? Please share so the next person this happens to will be able to at least look here and see if it can help them.

Re: DeckLink Mini Monitor 4K

PostPosted: Thu Jan 21, 2021 6:09 pm
by msuggs
Not sure of the specific problem, but the fix for us is to to toggle the LUT setting on the monitor.