Hyperdeck Connection Issues

Do you have questions about Desktop Video, Converters, Routers and Monitoring?
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brandtclark

  • Posts: 1
  • Joined: Tue Jul 21, 2020 11:46 am
  • Real Name: Brandt Clark

Hyperdeck Connection Issues

PostWed Sep 23, 2020 9:46 am

My hyperdeck was working fine. I used FTP to transfer graphics from After Effects. Ran them through my ATEM Mini Pro. No problem. Now for some reason I can't connect thru FTP or ATEM Mini. IP address says its correct on Switcher and Hyperdeck. Lights are blinking with ethernet connection. My switch is good. Checked that. Anything ever happen like this to anyone else?
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wdisam

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  • Joined: Fri Aug 21, 2020 9:33 pm
  • Real Name: Sam Richards

Re: Hyperdeck Connection Issues

PostThu Oct 29, 2020 8:01 pm

I've just had the same issue. I can telnet to the 9993 port, and get commands, but the FTP connection was locked up. Power cycling did clear it.

Separately is there any way to remotely reboot the machine in this situation?

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