Page 2 of 2

Re: Approved Windows Motherboards for Desktop Video Products

PostPosted: Tue Oct 07, 2014 8:36 pm
by Sean Cotter
truohoma wrote:It's a bit disappointing how short the list of certified PC's is. We recently moved from HP to Dell because the HP onsite support constantly failed to get things done. Since Decklink doesn't work on Dell Optiplex 7010, we seem to need to turn clock's back to 90's and build our own PC's. That really isn't the desired way in a company that has tens of production PC's.



Just came across this thread. I have a couple other posts about multiple cards in a machine (DeckLink Mini Recorders in our case). Ironically, I am using a Dell 7010 (small form factor - has two low profile PCIe card slots).

I can get one to work OK. But not two - perhaps there is something with the 7010. We have 1000 upon 1000's of PCs, I just happen to have the 7010 here and not in use. Did you ever find another, better Dell to work with?

Re: Approved Windows Motherboards for Desktop Video Products

PostPosted: Fri Oct 24, 2014 9:05 am
by Charly0853
My experience with z87 sabertooth motherboard
1. Intensity Shuttlle works fine on USB3.0 port
2. Intensity Pro did not work on PCIe Ver.2.0 buses.
3. Intensity Pro works Ok on PCIe Ver3.0 bus.
4. Installed final Intensity Pro on PCIe Ver3.0 bus (there's only two(2) PCIe3.0 bus on mobo)

Using Ustream Pro and could set 2 Intensity Pro to 1080i/59.94 while Intensity shuttle to 1080p/30 so I can capture HDMI of my Windows RT Tablet.

Re: Approved Windows Motherboards for Desktop Video Products

PostPosted: Fri Oct 24, 2014 9:11 am
by Adam Simmons
Been using full ATX Gigabyte boards for years and have no issues with Intensity Pro's on both PCI-e 2 or PCI-e 3 slots. If it doesn't work on the Sabertooth in PCI-e 2 slots then you may need to check some BIOS settings

Re: Approved Windows Motherboards for Desktop Video Products

PostPosted: Tue Nov 04, 2014 9:00 am
by Göran Diffner
I have two AOS motherboards from Quo computer and they work well with both my intensity pro and my thunderbolt card. I also have two older gigabyte motherboards that works. And I also have an older Asus p6t se motherboard with a xeon hexacore cpu on it that works. They all run os x though so that might be why they work.

Re: Approved Windows Motherboards for Desktop Video Products

PostPosted: Fri Nov 14, 2014 6:04 pm
by AdrianDimond
Has anybody used the PCIe Intensity Shuttle on a dual proc board?

Re: Approved Windows Motherboards for Desktop Video Products

PostPosted: Fri Nov 14, 2014 7:14 pm
by Adam Simmons
If you mean a Xeon board then they work fine

Re: Approved Windows Motherboards for Desktop Video Products

PostPosted: Sat Nov 15, 2014 6:50 pm
by AdrianDimond
Adam Simmons wrote:If you mean a Xeon board then they work fine


Actually now I'm considering an ASUS x99 motherboard

Re: Approved Windows Motherboards for Desktop Video Products

PostPosted: Sat Nov 15, 2014 8:12 pm
by JerryBruck
Tony is there a special reason none of the Asus x99 boards appear on your list, or any x99 boards, as far as I can tell?

Re: Approved Windows Motherboards for Desktop Video Products

PostPosted: Sat Nov 22, 2014 8:24 pm
by Carlos E. Martinez
Wow, I just crossed with this topic and didn't even have courage to go see the "approved" list.

Soon this will seem like Avid's requirements, which if you will consider it seriously will take away several thousands dollars from your bank! Particularly on the video cards you should have to use.

Of course many people don't follow those rules and work flawlessly, but with a certain guilt at being "non-approved".

Can't people make products that will run on all machines, PC or Mac?

Re: Approved Windows Motherboards for Desktop Video Products

PostPosted: Sat Nov 22, 2014 9:11 pm
by Adam Simmons
It's not that simple, different motherboard manufacturers implement onboard components in different ways as do different controller chipset manufacturers which can conflict with other devices. If all motherboard were manufactured identically then there wouldn't be any problems, but then there wouldn't be any incentive to buy different motherboards with different levels of components on them depending on what your requirements are.

Re: Motherboards approved *updated*

PostPosted: Tue Nov 25, 2014 7:32 pm
by Craig Marshall
Adam Simmons wrote:WOW, only 2 Z87 boards tested and 1 of those I suspect may have issues. I haven't tested the Expert, but Asus' other Thunderbolt board the Deluxe/Dual doesn't work properly with my BM and firewire cards in the 1x slots unless you disable the onboard Bluetooth and Wireless as it's always polling and causes glitches


I just want to update this early post. I use the Azus z87 'Expert' motherboard (has TB instead of DP) which I initially spec'd for my NLE, but have since installed a Quadro K600 GPU, BM PCIe Decklink mini-monitor card as well as a BM PCIe Decklink SDI 4K card on the same system. They perform faultlessly together, without disabling on-board Bluetooth/Wireless. (Resolve 11.1)

Re: Approved Windows Motherboards for Desktop Video Products

PostPosted: Tue Dec 02, 2014 3:07 am
by jeffbye
We've been having a similar issue with newer Decklink SDI 4Ks on machines qualified by both Avid and BMD. Older Decklink cards seem to work without a problem.

We tried with some Lenovo towers (which oddly enough use SFF / Micro motherboards) as well and those definitely didn't work. I've been told that any small form factor motherboard is likely to not work so that's something to consider. This was true for both the Intensity Pro and the Decklink, of which we have many in house.

If I get a fix for this soon I'll post what worked for me. I have a feeling it's a BIOS revision or something along those lines that they'll need to work around (hopefully sooner than later), but hopefully it's something I can do on my end.

Re: Approved Windows Motherboards for Desktop Video Products

PostPosted: Wed Feb 11, 2015 12:06 am
by PaulMartel
I know there are many factors that contribute to perfect capture and playback, but I am curious what level of capture-quality qualifies as 'certified' from an engineering perspective.

I have been searching for a pre-manufactured 1RU computer that could utilize a Decklink Mini Recorder, and attempted today with an HP DL120 G7. As with a few other Blackmagic capture products I have tried, I get smooth video for-the-most-part, but every 10 seconds or so the video becomes choppy. Carefully observe this video for an example:
https://drive.google.com/file/d/0B9UDWS ... sp=sharing
Neither CPU or GPU have a heavy load, but yet there is some choppiness that can be observed.

In my ignorance I wonder if the only requirement some people are looking at is that they can see -- on the capturing-computer -- the video they are trying to capture.... but my question is What other tests can a user perform, besides tirelessly watching for smooth video, to ensure that a Desktop Video Product will work with a device?

Thanks!

Re: Approved Windows Motherboards for Desktop Video Products

PostPosted: Wed Feb 11, 2015 7:05 am
by Adam Simmons
First thing to do would be to try capturing using Media Express and see if you get the same issue there to see if it's a general issue or if wirecast is the problem.

You don't say what CPU you are using or what else is in the system, background programs and other devices may be interfering with the stream

Re: Approved Windows Motherboards for Desktop Video Products

PostPosted: Wed Apr 22, 2015 4:35 pm
by A.J. Citterio
Looks like Supermicro's 7048GR-TR have some issues with DeckLink 4K 6G extreme card.
( viewtopic.php?f=3&t=34410 )
I've opened a Topic about it but it seams like nobody cares.
All available drivers were tested but no way to have it to work, anytime i've tried to turn on the computer it beeped 8 times and didn't stop until i forced it to shut off.

The card were tested in all PCI-e ports, with no difference at all.

Don't really know what to do now, this card is vital to the system.

Quite uppset.

Re: Approved Windows Motherboards for Desktop Video Products

PostPosted: Wed Apr 22, 2015 8:52 pm
by Adam Simmons
If you want an answer from BM then you need to contact them directly. This is predominantly a user forum

Re: Approved Windows Motherboards for Desktop Video Products

PostPosted: Mon Jul 13, 2015 5:57 am
by Geo Sukarno
My HP ZBook Workstation Ultrabooks™ 3 (without thunderbolt port) can detect Intensity Shuttle. But cannot detect Ultrastudio Pro.

Re: Approved Windows Motherboards for Desktop Video Products

PostPosted: Mon Aug 03, 2015 3:20 am
by John Fleetwood
Any chance of some newer MOBOs being listed as "approved"? I am having a hard time finding stock on many of the listed boards.

Re: Approved Windows Motherboards for Desktop Video Products

PostPosted: Fri Nov 20, 2015 3:19 pm
by waltervolpatto
I build (at home, for training) a pc with an old crosshair IV, and a 980/4gb. hardware raid 10 (4×4tb), and DeckLink Mini monitor.

it works....

Re: Approved Windows Motherboards for Desktop Video Products

PostPosted: Mon Jul 09, 2018 10:15 pm
by ShazDeJav
I built my own custom PC with an Asus Z10PE-8D WS motherboard. NMVE M.2 attached. Dual Xeon Processors. Runs no problem with multi GPU's and its not on "THE LIST". #Rebel

Re: Approved Windows Motherboards for Desktop Video Products

PostPosted: Tue Jul 10, 2018 4:16 am
by waltervolpatto
new system in signature, works very well!

Re: Approved Windows Motherboards for Desktop Video Products

PostPosted: Mon Nov 19, 2018 9:46 am
by Tobias Oestreich
My new BMD DeckLink SDI 4K works fine with:
Biostar Racing B350GT5
AMD Ryzen 5 2600

and also on

MSI Z270 Gaming Plus
Intel Core i5 6600

Re: Approved Windows Motherboards for Desktop Video Products

PostPosted: Sat Dec 22, 2018 4:37 am
by Mark Weiss
Anyone have an Asus Z390-P motherboard successfully running Intensity Pro 4K? Under Windows 10 Pro? Even after rebooting?

Mine worked for a few hours, until I rebooted.

Re: Approved Windows Motherboards for Desktop Video Products

PostPosted: Mon Apr 08, 2019 9:48 am
by Matthias Jakumeit
Mark Weiss wrote:Anyone have an Asus Z390-P motherboard successfully running Intensity Pro 4K? Under Windows 10 Pro? Even after rebooting?

Mine worked for a few hours, until I rebooted.


Hi Mark,

it's been a while since your post. We currently have the same problem.
Running the Intensity Pro 4K on a GIGABYTE Z390 UD with an additional TITAN RIDGE Thunderbolt 3 PCIe card isn‘t reliable.
Most of the time, the Intensity works when put in, but after shutting down and booting the system again, it‘s not available.

I‘m wondering, if you came to any solution since then?

Thanks and best regards

Re: Approved Windows Motherboards for Desktop Video Products

PostPosted: Sun Sep 06, 2020 4:19 am
by BelancoLoloa
Hi there,

I'm wondering if anyone has had any success with any Motherboards using a current AMD chipset (like X570 or something similar.) Thanks!

Re: Approved Windows Motherboards for Desktop Video Products

PostPosted: Sat Sep 19, 2020 2:06 am
by JayJay
I am planning to get a Decklink Quad HDMI Recorder PCIe card (8 lane generation 3 interface), and to build up an AMD Ryzen system to run it, due to the better multicore performance. I have been trying to find a compatible motherboard. The PCI Express System Requirements document looks like it has not been updated for a while, and I cannot see any AMD AM4 motherboards currently available on this list. I have spent hours looking up motherboard specs, and most motherboards available these days (B450 and B570) which have 2 PCIe slots x 16 have the second slot running at x4, and it appears that it needs to be at x8 for the Decklink card.

Any suggestions on what AMD motherboards to use that would probably be available to buy now?

Re: Approved Windows Motherboards for Desktop Video Products

PostPosted: Thu Oct 08, 2020 6:09 am
by JayJay
JayJay wrote:Any suggestions on what AMD motherboards to use that would probably be available to buy now?


Since there has been no reply, and since and I have done some research which may be helpful to others looking at the Decklink Quad HDMI Recorder PCIe card and running on an AMD Ryzen system, here it is.
There are fewer motherboards available to run an 8 lane PCIe card with a PCIe graphics card using 2 x 16 PCIe slots. If they had made the Decklink Quad HDMI Recorder PCIe card to be able to run on 4 lanes gen 3 then it would have been easier, and I would have thought that it would be possible, even with 4K video, but I could be wrong.

Anyway, an MSI X470 Gaming Plus Max motherboard should work. This was the cheapest I could find, and its likely to be the one we will use.
Also for a lot more money there are the following:-
Asus Prime X570-PRO/CSM
Gigabyte X570 AORUS PRO
ASUS ROG Strix X570-E Gaming
Gigabyte B550 VISION D
Hopefully this will help someone else.