No device connection

Do you have questions about Desktop Video, Converters, Routers and Monitoring?
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youwillneveknow1990

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  • Joined: Wed Apr 07, 2021 10:27 am
  • Real Name: Domzho Rostislav

No device connection

PostWed Apr 07, 2021 10:33 am

Hello!
I have usb intensity shattle 3.0. I haven't any problems with my laptop MSI. But now I have to use MAC for some time and I can't connect SHUTTLE with MAC laptop. I have tried to install different versions of DESKTOP VIDEO SETUP: the latest and many previos, but everytime NO DESKTOP VIDEO DEVICE DETECTED.
Model of camera: SONY HXR NX 100
Model of laptop: Macbook air 2015

Can you help me please?
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Uli Plank

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  • Location: Germany and Indonesia

Re: No device connection

PostThu Apr 08, 2021 1:49 am

Not having a Shuttle myself, I can just say the only known incompatibility is with the new M1 Macs.
I’d try an older driver if the newest one is installed.
No, an iGPU is not enough, and you can't use HEVC 10 bit 4:2:2 in the free version.

Studio 18.6.5, MacOS 13.6.5
MacBook M1 Pro, 16 GPU cores, 32 GB RAM and iPhone 15 Pro
Speed Editor, UltraStudio Monitor 3G, iMac 2017, eGPU
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youwillneveknow1990

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  • Joined: Wed Apr 07, 2021 10:27 am
  • Real Name: Domzho Rostislav

Re: No device connection

PostSun Apr 11, 2021 8:03 pm

I've tried many old drivers...

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