Ultrastudio HD issues
Posted: Thu Apr 15, 2021 3:14 pm
Hi,
I just received an Ultrastudio HD, and am having issues with it, namely, I'm having frame losses up the wazoo, can't capture more than a few frames before failure.
note: all cables are brand new...
the chain is as follows:
source
hyperdeck studio mini (to see that the signal is good, this one is able to record perfectly)
Ultrastudio HD
mbp 16" big sur with latest desktop video software
test #1:
cold start the mac fresh
record on the hyperdeck for several minutes, no issues
lauch bmd media express, switch to the record tab
results:
see that the picture on the ultrastudio and media express keeps blinking to black, while the hyperdeck shows no such blinking
test #2:
cold start the mac fresh
lauch resolve, muck with the project settings to get the right 1080p50 for capture
go to the capture tab
click on "capture"
results:
get the dreaded "can't capture, lost frames" dialog after 1/2 second or so
I just received an Ultrastudio HD, and am having issues with it, namely, I'm having frame losses up the wazoo, can't capture more than a few frames before failure.
note: all cables are brand new...
the chain is as follows:
source
hyperdeck studio mini (to see that the signal is good, this one is able to record perfectly)
Ultrastudio HD
mbp 16" big sur with latest desktop video software
test #1:
cold start the mac fresh
record on the hyperdeck for several minutes, no issues
lauch bmd media express, switch to the record tab
results:
see that the picture on the ultrastudio and media express keeps blinking to black, while the hyperdeck shows no such blinking
test #2:
cold start the mac fresh
lauch resolve, muck with the project settings to get the right 1080p50 for capture
go to the capture tab
click on "capture"
results:
get the dreaded "can't capture, lost frames" dialog after 1/2 second or so