Hi folks!
INTRO
I'm a fairly new user of both the eGPU (the 'Pro' version; based upon Vega 56 card) and DaVinci, using an MBP 13" (2020 version w/4x Thunderbolt 3) running macOS 10.15.7 (with all relevant patches applied) ...along with (a) Cisco AMP/Umbrella v1.14 (Endpoint Security) and (b) Little Snitch v4.6 (two-way firewall) as the only two low-level (kernel) extensions.
Upon installing the eGPU Pro I first applied the Blackmagic Design firmware v1.2 patch. After that, macOS needed to apply an additional system update. Since this point onwards the device has been working pretty flawlessly (Geekbench 5.4 states that the GPU performance was increased from 8K-something to 58K-something for OpenCL and 68K-something for Metal) ...*EXCEPT* from under the following condition:
PROBLEM
Sometimes I need to bring/move my Mac to a different place. Normally I FIRST use the 'soft eject', by invoking the pull-down menu ("Disconnect AMD Radeon RX Vega 56") and THEN pull the plug (i.e. of the Thunderbolt 3 cable). However, sometimes the pull-down menu item will not display (yes, I've tried multiple approaches, including closing other menu items to ensure that there is ample [menu] screen space available), but if I'm in a hurry I might have no option but to just unplug the hardware without invoking the soft eject first. In such cases I've received the "GPU Not Disconnected Properly" notification, and a couple of times even a system PANIC (crash) only seconds after.
FIRST FOLLOW-UP
I would have thought that the pull-down menu item was a macOS issue, so I contacted Apple Support about this (case ID 101378027098). But they only gave me the "upgrade to Big Sur, contact Blackmagic Design and if that doesn't help call us back" response.
QUESTION
Is this something that 'you guys' (both Blackmagic Design representatives and/or other forum members) have any advice on, please? Do I have to reboot my system *every time* I use the eGPU?
FYI: I use it even more hours as a general purpose dock (for power supplies, etc.) than I use it as an eGPU accelerator as such.
INTRO
I'm a fairly new user of both the eGPU (the 'Pro' version; based upon Vega 56 card) and DaVinci, using an MBP 13" (2020 version w/4x Thunderbolt 3) running macOS 10.15.7 (with all relevant patches applied) ...along with (a) Cisco AMP/Umbrella v1.14 (Endpoint Security) and (b) Little Snitch v4.6 (two-way firewall) as the only two low-level (kernel) extensions.
Upon installing the eGPU Pro I first applied the Blackmagic Design firmware v1.2 patch. After that, macOS needed to apply an additional system update. Since this point onwards the device has been working pretty flawlessly (Geekbench 5.4 states that the GPU performance was increased from 8K-something to 58K-something for OpenCL and 68K-something for Metal) ...*EXCEPT* from under the following condition:
PROBLEM
Sometimes I need to bring/move my Mac to a different place. Normally I FIRST use the 'soft eject', by invoking the pull-down menu ("Disconnect AMD Radeon RX Vega 56") and THEN pull the plug (i.e. of the Thunderbolt 3 cable). However, sometimes the pull-down menu item will not display (yes, I've tried multiple approaches, including closing other menu items to ensure that there is ample [menu] screen space available), but if I'm in a hurry I might have no option but to just unplug the hardware without invoking the soft eject first. In such cases I've received the "GPU Not Disconnected Properly" notification, and a couple of times even a system PANIC (crash) only seconds after.
FIRST FOLLOW-UP
I would have thought that the pull-down menu item was a macOS issue, so I contacted Apple Support about this (case ID 101378027098). But they only gave me the "upgrade to Big Sur, contact Blackmagic Design and if that doesn't help call us back" response.
QUESTION
Is this something that 'you guys' (both Blackmagic Design representatives and/or other forum members) have any advice on, please? Do I have to reboot my system *every time* I use the eGPU?
FYI: I use it even more hours as a general purpose dock (for power supplies, etc.) than I use it as an eGPU accelerator as such.
Last edited by torkveen on Thu Nov 04, 2021 1:00 pm, edited 1 time in total.