UltraStudio 4K Mini and 4K Monitor

Do you have questions about Desktop Video, Converters, Routers and Monitoring?
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Charles1969

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  • Joined: Thu May 06, 2021 4:24 pm
  • Real Name: Charles Rodríguez

UltraStudio 4K Mini and 4K Monitor

PostThu May 06, 2021 4:42 pm

Hi,

I have 2018 15" Macbook Pro and I just got an UltraStudio 4K Mini and a Benq 32" 4K display. I connect the UltraStudio through the Thunderbolt ports and Desktop Video Setup is installed and recognizes the 4K Mini. I connected the 32" monitor to the 4K Mini's HDMI output but I get no response at all. Neither the laptop recognizes the display nor the display get signal from the UltraStudio.
What am I doing wrong or what do I miss?

Thank you in advance
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Charles1969

  • Posts: 11
  • Joined: Thu May 06, 2021 4:24 pm
  • Real Name: Charles Rodríguez

Re: UltraStudio 4K Mini and 4K Monitor

PostFri May 07, 2021 8:57 am

Ok, "solved" the problem. I simply can't. I thought the 4K Mini could output DaVinci's view to the 4K monitor AS WELL as the laptop's interface but I was wrong.
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Darren B. Kelly

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  • Joined: Fri Aug 21, 2020 6:54 pm
  • Real Name: Darren Kelly

Re: UltraStudio 4K Mini and 4K Monitor

PostMon May 24, 2021 1:29 am

I think you need to download and install the Desktop Video drivers from the support page

Hope this helps

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