decklink mini monitor 4k not working

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Neithan69

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  • Joined: Wed Jul 28, 2021 9:20 am
  • Real Name: Iván Santos

decklink mini monitor 4k not working

PostWed Jul 28, 2021 9:32 am

Hello,
I jut got a decklink mini monitor 4k. I downloaded the latest version of Desktop Video Setup, followed the instructions for setting my device up, and finally opened Premiere and Final Cut in order to test everything. Unfortunately, both apps crashed whenever I pressed play on a video clip. If I deselected A/V output in FC, it would run smooth as always, but as soon as I selected A/V output it would crash again...
Since I still run Mac Os 10.14.5 Mojave on my computer (long story), I was told to look for an older version of Desktop Video Setup drivers, so I downloaded version 11.2, which corresponds to the time when I bought my computer (summer 2019). Well, this version doesn't even recognise my Mini Monitor, and I got a warning message asking me to check out whether my device was installed or not.
So I am stuck here, looking for solutions fo this issue. I would really appreciate any help o is matter.
Thanks

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