Desktop 12.0 Video Bug for MacOS on M1

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Martin Jones

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  • Joined: Wed Sep 14, 2016 7:46 pm

Desktop 12.0 Video Bug for MacOS on M1

PostTue Sep 21, 2021 7:51 pm

I'm going to update to 12.1 asap to see if they've fixed this bug, but I wanted to post this here because "BMD support" won't listen to me and basically called me a liar...

I have a DeckLink Quad 2 in a Sonnet Tech Thunderbolt 3 chassis.

Windows over Thunderbolt 3, works perfectly fine.

MacOS x86 over Thunderbolt 3, works perfectly fine.

MacOS M1 over Thunderbolt 3 on a M1 Mini, causes random kernel panics with a hard reset.

Same chassis, tested with several computers from Dell and Apple. Works perfectly in every situation except for the M1 Mini. So there is a bug in the M1 / ARM driver, but "support" doesn't believe me. Despite me explaining the situation several times, he insists that there is "an issue with my motherboard" and to contact the computer manufacturer. I keep explaining that there is no motherboard in this situation, but he ignores me.
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Uli Plank

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Re: Desktop 12.0 Video Bug for MacOS on M1

PostWed Sep 22, 2021 7:08 am

This may be connected with the issue that Apple is not supporting eGPUs any more on the M1 machines.
So, the ball might be in their field.
My disaster protection: export a .drp file to a physically separated storage regularly.

Studio 19.0.3
MacOS 13.7, 2017 iMac, 32 GB, Radeon Pro 580
MacBook M1 Pro, 16 GPU cores, 32 GB RAM, MacOS 14.7
SE, USM G3
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Martin Jones

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Re: Desktop 12.0 Video Bug for MacOS on M1

PostThu Sep 23, 2021 7:47 pm

But a DeckLink isn't an eGPU, it's a capture board.
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Uli Plank

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Re: Desktop 12.0 Video Bug for MacOS on M1

PostThu Sep 23, 2021 9:31 pm

Yes, but it's connected by a chassis that's regularly used for eGPUs.
My disaster protection: export a .drp file to a physically separated storage regularly.

Studio 19.0.3
MacOS 13.7, 2017 iMac, 32 GB, Radeon Pro 580
MacBook M1 Pro, 16 GPU cores, 32 GB RAM, MacOS 14.7
SE, USM G3

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