UltraStudio Monitor 3G not recognized by Desktop Video
Posted: Wed Sep 22, 2021 7:02 pm
I am using Windows 10
I have tried:
Desktop Video 12.1
Desktop Video 12.0
Desktop Video 11.7
I did restarts after each install/uninstall
I tried 9 different USB-C to USB-C cables
I tried USB-C to USB
I updated my Windows 10 + "non essential" updates
The Mini Monitor shows up in my device manager. But not in the Black magic software (including Resolve)
also the white light on it does NOT turn on (My assumption is that it is not getting enough power?)
I tried right clicking it in the device manager, I tried disabling/enabling it
I tried "updating driver" for it but that just takes me to BM's website or something.
I have a big project I am starting tomorrow, this will make that very difficult!
PC INFO
Edition Windows 10 Home
Version 21H1
Installed on 7/25/2021
OS build 19043.1237
Experience Windows Feature Experience Pack 120.2212.3530.0
Processor Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz 3.70 GHz
Installed RAM 48.0 GB
System type 64-bit operating system, x64-based processor
Gigabyte Z370 AORUS Gaming 7 (rev. 1.0) ATX LGA1151 Motherboard
I have tried:
Desktop Video 12.1
Desktop Video 12.0
Desktop Video 11.7
I did restarts after each install/uninstall
I tried 9 different USB-C to USB-C cables
I tried USB-C to USB
I updated my Windows 10 + "non essential" updates
The Mini Monitor shows up in my device manager. But not in the Black magic software (including Resolve)
also the white light on it does NOT turn on (My assumption is that it is not getting enough power?)
I tried right clicking it in the device manager, I tried disabling/enabling it
I tried "updating driver" for it but that just takes me to BM's website or something.
I have a big project I am starting tomorrow, this will make that very difficult!
PC INFO
Edition Windows 10 Home
Version 21H1
Installed on 7/25/2021
OS build 19043.1237
Experience Windows Feature Experience Pack 120.2212.3530.0
Processor Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz 3.70 GHz
Installed RAM 48.0 GB
System type 64-bit operating system, x64-based processor
Gigabyte Z370 AORUS Gaming 7 (rev. 1.0) ATX LGA1151 Motherboard