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Cloud Pod cloud services not working. Buttons disabled.

PostPosted: Tue Sep 20, 2022 10:49 am
by lolodigital78
Hi,
I've just install Cloud store Setup ans setup my cloud pod with 10 TB USB-C-Raid Drive.
Every thing is fine about sharing drive over 10Gb network BUT:

impossible to Connect to cloud services ... all buttons are disabled ...

any issue ?

Many thanks.

Re: Cloud Pod cloud services not working. Buttons disabled.

PostPosted: Thu Sep 22, 2022 8:35 am
by Uli Plank
Is it connected to the internet?

Re: Cloud Pod cloud services not working. Buttons disabled.

PostPosted: Tue Sep 27, 2022 8:11 am
by leisurelee
It looks like you're trying to do adminny things over Ethernet. You must connect to the Pod directly via USB to your computer in order to change anything.

Connect the Pod to your computer via USB

Open Cloud Store Setup, and click the setup button for your Pod.

On the SETUP screen, scroll down to NETWORK and change ALLOW UTILITY ADMINISTRATORS to "via USB and Ethernet."

You can now disconnect from USB and do all your setup changes via ethernet.