- Posts: 1
- Joined: Wed Jan 08, 2014 10:32 pm
Brand new Intensity Shuttle USB 3.0 and trying to use on a MacBook Pro Retina (Maverick).
I have several questions and would appreciate assistance on any piece you can provide info on.
1) I cannot access the website for driver updates - I enter data including the ID and nothing happens. Is the website broken? Or perhaps shut down because there are no Mac drivers? There is no error message - just no response. Happens with Safari and Explorer. The supplied CD software does not seem to work.
2) It appears from other posts that there are problems on the Mac and there is no anticipated driver update. Am I reading this correctly?
3) I have Windows 7 on my Mac, but only software for Mac was provided. Can I get a Win7 version to make this device useful? I tried to get items via support for both OS's and never got to an actual download. Perhaps a server outage but frustrating.
I see no direct contact to the company in the material (phone or email) so I see no way to get moving at all.
Looks like a product with great potential, but at the moment it looks like a dud.
Thanks.
I have several questions and would appreciate assistance on any piece you can provide info on.
1) I cannot access the website for driver updates - I enter data including the ID and nothing happens. Is the website broken? Or perhaps shut down because there are no Mac drivers? There is no error message - just no response. Happens with Safari and Explorer. The supplied CD software does not seem to work.
2) It appears from other posts that there are problems on the Mac and there is no anticipated driver update. Am I reading this correctly?
3) I have Windows 7 on my Mac, but only software for Mac was provided. Can I get a Win7 version to make this device useful? I tried to get items via support for both OS's and never got to an actual download. Perhaps a server outage but frustrating.
I see no direct contact to the company in the material (phone or email) so I see no way to get moving at all.
Looks like a product with great potential, but at the moment it looks like a dud.
Thanks.