Blackmagic Forum

I was literally editing yesterday in PP 2023 with BRAW files and everything was smooth as silk. This morning I updated my BMPCC 6kPro to the latest firmware and it updated Camera Raw to 3.0 on my machine and now all my BRAW clips show up as offline in Premiere and the BRAW player crashes before it even starts. I uninstalled and went to Camera Raw 3.1 and nothing changed. Uninstalled and put 7.9 back and everything is still broken.

Any ideas on what happened? This is troublesome as I need to edit things!


SiSoftware Sandra

ID
Host Name : DESKTOP-JO4PGLH
Workgroup : WORKGROUP

Computer
Model : OEM System Product Name
Serial Number : System Ser**********
Chassis : Default string Desktop
Mainboard : ASUS PRIME X299-DELUXE II
Serial Number : 1907554********
BIOS : AMI (OEM) 3006 02/07/2020
Intel vPro : 11.11.65.1590
Total Memory : 127.75GB DIMM DDR4

Processors
Processor : Intel(R) Core(TM) i9-7940X CPU @ 3.10GHz (14C 28T 3.8GHz/4.4GHz, 2.4GHz IMC, 14x 1MB L2, 19.25MB L3)
Socket/Slot : FC BGA1440

Chipset
Memory Controller : ASUS Intel(R) Xeon(R) processor P family/Core i7 DMI3 Port - 2020 100MHz
Memory Controller : Intel Intel(R) Xeon(R) processor P family/Core i7 Integrated Memory Controller - 2066 100MHz, 2x 32GB DIMM DDR4 2.13GHz 128-bit
Memory Controller : Intel Intel(R) Xeon(R) processor P family/Core i7 Integrated Memory Controller - 2066 100MHz, 2x 32GB DIMM DDR4 2.13GHz 128-bit

Memory Module(s)
Memory Module : G.Skill/Samsung F4-3200C16-16GVK 16GB DDR4 PC4-25600U DDR4-3200 (15-15-15-36 4-51-16-5)
Memory Module : G.Skill/Samsung F4-3200C16-16GVK 16GB DDR4 PC4-25600U DDR4-3200 (15-15-15-36 4-51-16-5)
Memory Module : G.Skill/Samsung F4-3200C16-16GVK 16GB DDR4 PC4-25600U DDR4-3200 (15-15-15-36 4-51-16-5)
Memory Module : G.Skill/Samsung F4-3200C16-16GVK 16GB DDR4 PC4-25600U DDR4-3200 (15-15-15-36 4-51-16-5)
Memory Module : G.Skill/Samsung F4-3200C16-16GVK 16GB DDR4 PC4-25600U DDR4-3200 (15-15-15-36 4-51-16-5)
Memory Module : G.Skill/Samsung F4-3200C16-16GVK 16GB DDR4 PC4-25600U DDR4-3200 (15-15-15-36 4-51-16-5)
Memory Module : G.Skill/Samsung F4-3200C16-16GVK 16GB DDR4 PC4-25600U DDR4-3200 (15-15-15-36 4-51-16-5)
Memory Module : G.Skill/Samsung F4-3200C16-16GVK 16GB DDR4 PC4-25600U DDR4-3200 (15-15-15-36 4-51-16-5)

Video System
Monitor/Panel : NEC Technologies PA243W
(1920x1200, 24.0")
Monitor/Panel : NEC Technologies PA243W
(1920x1200, 24.0")
Monitor/Panel : Dell Computer DELL U2412M
(1920x1200, 24.1")
Video Adapter : NVIDIA GeForce GTX 1080 Ti (28CU 3584SP SM5.2 1.57GHz/2GHz, 1.3MB L2, 2.9GB 11GHz, PCIe 3.00 x16)
Video Adapter : NVIDIA GeForce GTX 1080 Ti (28CU 3584SP SM5.2 1.57GHz/2GHz, 1.3MB L2, 2.9GB 11GHz, PCIe 3.00 x16)
Video Adapter : NVIDIA GeForce GTX 1080 Ti (28CU 3584SP SM5.2 1.57GHz/2GHz, 1.3MB L2, 2.9GB 11GHz, PCIe 3.00 x16)

Graphics Processor
OpenCL : nVidia NVIDIA GeForce GTX 1080 Ti (3584SP 28C 1.57GHz/2GHz, 1.3MB L2, 11GB 11GHz)
DirectX 11 Device(s) : NVIDIA GeForce GTX 1080 Ti (3584SP 28C 1.57GHz/2GHz, 1.3MB L2, 10.9GB 11GHz)
OpenGL : NVIDIA GeForce GTX 1080 Ti/PCIe/SSE2 (3584SP 28C 1.57GHz/2GHz, 1.3MB L2, 11GB 11GHz)
OpenGL : NVIDIA GeForce GTX 1080 Ti/PCIe/SSE2 (3584SP 28C 1.57GHz/2GHz, 1.3MB L2, 11GB 11GHz)
OpenGL : NVIDIA GeForce GTX 1080 Ti/PCIe/SSE2 (3584SP 28C 1.57GHz/2GHz, 1.3MB L2, 11GB 11GHz)

Storage Devices
Samsung SSD 970 EVO 1TB (1TB, PCIe3x4/NVMe, SED) : 932GB (C:)
Samsung SSD 970 EVO 1TB (1TB, PCIe3x4/NVMe, SED) : 932GB (N:)
INTEL SSDSC2CW240A3 (240GB, SATA600, 2.5", SSD) : 224GB (Z:)
WDC WD101FZBX-00ATAA0 (10TB, SATA600, 3.5", 7200rpm) : 9TB (J:)
HGST HDN728080ALE604 (8TB, SATA600, 3.5", 7200rpm) : 7TB (B:)
2x HGST HUH728080ALE600 (8TB, RAID1/SATA600, SCSI-5, 3.5", 7200rpm) : 7TB (M:)
SD Transcend (USB2/NVMe) : N/A (E:)
Samsung Portable SSD T5 (500.1GB, USB2/SATA600, mSATA, SSD) : 466GB (I:)
WDC WD80EMAZ-00WJTA0 (8TB, USB2/SATA600, 3.5", 5400rpm) : 7TB (Q:)
WDC WD80EZZX-11CSGA0 (8TB, USB/SATA600, 3.5", 5400rpm) : 7TB (P:)
WDC WD80EMZZ-11B4FB0 (8TB, USB2/SATA600, 3.5", 5640rpm) : 7TB (L:)
WDC WD80EZZX-11CSGA0 (8TB, USB/SATA600, 3.5", 5400rpm) : 7TB (H:)
WDC WD80EZAZ-11TDBA0 (8TB, USB/SATA600, 3.5", 5400rpm) : 7TB (F:)
WorkflowCR1 (USB/NVMe) : N/A (G:)
MSFT XVDD (112.9MB) : 108MB
MSFT XVDD (2.3GB) : 2GB
TSSTcorp CDDVDW SH-224FB (7.1GB, SATA150, DVD+-RW, CD-RW) : 7GB (D:)

Logical Storage Devices
Recovery : 450MB (NTFS, 4kB) @ Samsung SSD 970 EVO 1TB (1TB, PCIe3x4/NVMe, SED)
Hard Disk (C:) : 930GB (NTFS, 4kB) @ Samsung SSD 970 EVO 1TB (1TB, PCIe3x4/NVMe, SED)
Hard Disk : 525MB (NTFS, 4kB) @ Samsung SSD 970 EVO 1TB (1TB, PCIe3x4/NVMe, SED)
CACHE (N:) : 931GB (NTFS, 4kB) @ Samsung SSD 970 EVO 1TB (1TB, PCIe3x4/NVMe, SED)
SSD (Z:) : 224GB (NTFS, 4kB) @ INTEL SSDSC2CW240A3 (240GB, SATA600, 2.5", SSD)
Hard Disk (J:) : 9TB (NTFS, 4kB) @ WDC WD101FZBX-00ATAA0 (10TB, SATA600, 3.5", 7200rpm)
Burn It All (B:) : 7TB (NTFS, 4kB) @ HGST HDN728080ALE604 (8TB, SATA600, 3.5", 7200rpm)
RAID 1 (M:) : 7TB (NTFS, 4kB) @ 2x HGST HUH728080ALE600 (8TB, RAID1/SATA600, SCSI-5, 3.5", 7200rpm)
A059 (I:) : 466GB (exFAT, 128kB) @ Samsung Portable SSD T5 (500.1GB, USB2/SATA600, mSATA, SSD)
ARCHIVE (Q:) : 7TB (NTFS, 4kB) @ WDC WD80EMAZ-00WJTA0 (8TB, USB2/SATA600, 3.5", 5400rpm)
BACKUP 3 (P:) : 7TB (NTFS, 4kB) @ WDC WD80EZZX-11CSGA0 (8TB, USB/SATA600, 3.5", 5400rpm)
EXTERNAL STORAGE (L:) : 7TB (NTFS, 4kB) @ WDC WD80EMZZ-11B4FB0 (8TB, USB2/SATA600, 3.5", 5640rpm)
BACKUP 1 (H:) : 7TB (NTFS, 4kB) @ WDC WD80EZZX-11CSGA0 (8TB, USB/SATA600, 3.5", 5400rpm)
BIA backup (F:) : 7TB (exFAT, 1MB) @ WDC WD80EZAZ-11TDBA0 (8TB, USB/SATA600, 3.5", 5400rpm)
Hard Disk : 108MB (NTFS, 4kB, Read-Only) @ MSFT XVDD (112.9MB)
Hard Disk : 2GB (NTFS, 4kB, Read-Only) @ MSFT XVDD (2.3GB)
Hard Disk : 95MB (FAT32, 1kB) @ Samsung SSD 970 EVO 1TB (1TB, PCIe3x4/NVMe, SED)
Removable Drive (E:) : N/A @ SD Transcend (USB2/NVMe)
Removable Drive (G:) : N/A @ WorkflowCR1 (USB/NVMe)
Hard Disk (K:) : 250GB (FAT32, 64kB)
ABBA_IN_CONCERT (D:) : 7GB (UDF, 2kB, Read-Only) @ TSSTcorp CDDVDW SH-224FB (7.1GB, SATA150, DVD+-RW, CD-RW)

Peripherals
LPC Hub Controller #1 : ASUS Intel(R) 200 Series Chipset Family LPC Controller (X299) - A2D2
Audio Device : ASUS 200 Series PCH HD Audio
Audio Codec : Realtek Semi 1168
Audio Device : 6656 Universal Audio Apollo Thunderbolt
Disk Controller : ASUS ICH8R (ICH8) SATA RAID Controller
Disk Controller : ASUS 200 Series PCH PMC
Disk Controller : Samsung Standard NVM Express Controller
Disk Controller : Samsung Standard NVM Express Controller
USB Controller #1 : ASUS 200 Series PCH USB 3.0 xHCI Controller
USB Controller #2 : Fresco Logic FL1100 USB 3.0 Host Controller
USB Controller #3 : ASUS ASMedia USB 3.1 eXtensible Host Controller - 1.10 (Microsoft)
SMBus/i2c Controller #1 : Intel ICH SMBus
SMBus/i2c Controller #2 : Intel MCP7-E(P) XMB Ch 0 SMBus
SMBus/i2c Controller #3 : Intel MCP7-E(P) XMB Ch 1 SMBus

Printers and Faxes
Printer : Microsoft Software Printer Driver (300x300, Colour)
Printer : Send to Microsoft OneNote 16 Driver (1200x1200, Colour)
Printer : Microsoft XPS Document Writer v4 (600x600, Colour)
Printer : Microsoft Print To PDF (600x600, Colour)
Printer : Amyuni Document Converter 400 (2400x2400, Colour)
Fax : Microsoft Shared Fax Driver (200x200)
Printer : EPSON ET-3750 Series (300x300, USB, Colour)
Printer : Adobe PDF Converter (4000x4000, Colour)
Printer : PDF Creator 5 Driver (600x600, Colour)

Scanners and Cameras
Scanner : EPSON ET-3700/3750 Series (Scanner, 1200x2400, USB)

Peripherals
Media Player : WD My Book 25EE (7.28TB)
Media Player : WD Elements 25A3 (7.28TB)
Media Player : WD My Book 25EE (7.28TB)
Media Player : WD Elements 25A3 (7.28TB)
Media Player : WD My Book 25EE (7.28TB)
Media Player : Samsung Portable SSD T5 (465.74GB)

Network Services
Network Adapter : Intel(R) Ethernet Connection (2) I219-V (Ethernet, 1Gbps)
Network Adapter : Bluetooth Device (Personal Area Network) (Ethernet)
Network Adapter : Marvell AQC111C 5GbE connection (Ethernet)
Wireless Adapter : Intel(R) Wireless-AC 9260 160MHz

Operating System
Windows System : Microsoft Windows 10 Personal 10.00.19045
Platform Compliance : x64

Performance Enhancing Tips
Warning 2513 : TPM not detected. Some security features are unavailable.
Tip 2 : Double-click tip or press Enter while a tip is selected for more information about the tip.

Same problem in older versions of Premiere that also worked with BRAW just fine
updated PP2023 to the latest update: that made it so the current version of PP doesn't even work. Crashes on trying to open

Chrome also wouldn't even open so I reinstalled that

This is insane. Literally the only change I made to the machine was installing the latest BM Camera Setup app and my whole computer now has a suite of horrible issues that is crippling my entire work situation. Is this a known thing or do I just have the worst luck?

Well I got it working! Sheesh what a nightmare. After confirming that BRAW wouldn't even work in Resolve or the BRAW player I realized this was something with a plugin and not software so I just nuked every BMD thing off the machine (video assist, intensity card, braw and camera) and verified that there was nothing BMD related in the Adobe/Common/Mediacore folder and after a restart installed Camera Raw 3.1 and everything works as it should.

So if you run into this just take everything BMD off, verify your Mediacore folder doesn't have stuff like "bmdtransmit" and such and then when you reinstall it will work.

Could be a combination of your hardware and win 10 personal? I had two win pc where I have. Win10 pro last update and win 11 (notebook) and all contue to work fine also with last camera tool installed.

Win 10 pro with and driver and win11 notebook with 1070 full studio driver.

Obviously latest premiere 2023, but… I usually when I install update of Adobe, first I remove old premiere after install from cloud app and then install like fresh install, in past i founded many bugs on premiere installed over previous installation.

Ps I re read your answer, it’s so strange that braw is not readable from resolve be cause braw library are internally, like in premiere are a plug-in.

From win 8 and from when apple moved to Avfondation you cannot more install codec on Os, you install plugin on single software to expand ability to read newer codec or format.

To be honest I thought until now that to update braw you should install braw from his installer, I never saw that you have also in camera Tool.

Pps in this situation could be better to go back to previous restore point of win.


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