Desktop Video 9.6.6 and Avid Symphony

Do you have questions about Desktop Video, Converters, Routers and Monitoring?
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Yair Oren

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  • Joined: Wed Aug 22, 2012 12:20 pm

Desktop Video 9.6.6 and Avid Symphony

PostSun Oct 21, 2012 7:54 am

The new Desktop Video 9.6.6 for Windows doesn't work with Avid Symphony
My DeckLink HD Extreme 3D is not recognized by Symphony, so I went back to
Desktop Video 9.6.5, works fine.
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Joshua Helling

Blackmagic Design

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  • Joined: Wed Aug 22, 2012 4:58 pm

Re: Desktop Video 9.6.6 and Avid Symphony

PostMon Oct 22, 2012 7:17 pm

The latest versions of both have added support for a hardware toggle. Please make sure that this toggle is turned on, or else Symphony will act as if there is no Decklink
Joshua Helling

Director of World Wide Support
Blackmagic Design Inc.

Chris Tomberlin

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  • Joined: Fri Sep 21, 2012 3:46 pm
  • Location: USA

Re: Desktop Video 9.6.6 and Avid Symphony

PostTue Oct 23, 2012 2:33 pm

9.6.6 actually does not work with Symphony, at least not with me. I have 6.5 and was happy to finally see support of the hardware toggle, but rather than adding that feature, the 9.6.6 driver makes the card completely invisible to Symphony. When I click on the hardware toggle button, the error message "The hardware could not be acquired" pops up. There is no other software application using the hardware.

Functionality between Avid and the Decklink card has just gotten worse rather than getting the large improvement that it needed. Let's get this sorted please.
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Re: Desktop Video 9.6.6 and Avid Symphony

PostWed Oct 24, 2012 11:05 pm

I had problems with DTV 9.6.4 with Mac OS 10.7.5 and Avid 6.5
I reverted to DTV 9.5.3 and it works fine.
You can find it in the archive.
Dario Bigi, Colorist CSI
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