Wed Mar 06, 2024 10:11 pm
Hey Folks,
I tried all of the above and I've now updated to Ventura 13.6.4, but this very attractive, but non functional piece of gear will have to become a door stop. I'm afraid I'm giving up on Blackmagic, unless they can give me some true support.
I'm just very disappointed with Blackmagic. I've talked at trade shows and seen the amount of people they have there in their massive space, trying to sell their gear, but the moment you have a problem, there is only silence. Its not the first time either. I've had video cards over the years and when they work, they are fantastic, but as soon as you upgrade, expect a week of anguish and hair pulling.
Thanks to anyone who replied. The wider community is, Blackmagic's only support.
Blackmagic. May I suggest you employ one person to create and keep updating a compatibility chart across all platforms that use your hardware. I know the amount of permutations and combinations is massive, but the customers will love you for it.
Cheers,
Dave
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Mac Pro 7,1
MacOS Ventura 13.6.4
ProTools 2023.12.1
BM Ultrastudio 4k Mini
Desktop Video Setup 12.6
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