- Posts: 14
- Joined: Tue Feb 12, 2019 6:25 pm
- Real Name: Max Quoß
Hi, I'm using Windows 11 (23H2 Build 22631.3374) and I'm trying to install Desktop Video 12.8.1 to use my DeckLink Mini Monitor 4k in Davinci, but without success.
The installer fails after copying the files with the error:
Error in windows event viewer:
I tried enabling "Legacy Componentes / DirectPlay" from windows features, installed newest VC_redist runtimes, tried uninstalling the driver from my DeckLink Mini Monitor 4k in device manager, tried Desktop Video 12.8 (also 12.7.1) - but nothing works.
This user had the same issue back in 2018 with windows 7:
viewtopic.php?f=18&t=76636&p=424620&hilit=Error+1722#p424620
Please let me know if you need more infos to debug this issue.
Thanks!
The installer fails after copying the files with the error:
There is a problem with this Windows Installer package. A
program run as part of the setup did not finish as expected.
Contact your support personnel or package vendor.
Error in windows event viewer:
Product: Blackmagic Desktop Video -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action RegisterDirectShowFilters32Action.B4AF8F71_B84D_453E_8241_2860184F17C0, location: C:\Program Files (x86)\Blackmagic Design\Blackmagic Desktop Video\, command: regsvr32 /s DeckLink.dll
I tried enabling "Legacy Componentes / DirectPlay" from windows features, installed newest VC_redist runtimes, tried uninstalling the driver from my DeckLink Mini Monitor 4k in device manager, tried Desktop Video 12.8 (also 12.7.1) - but nothing works.
This user had the same issue back in 2018 with windows 7:
viewtopic.php?f=18&t=76636&p=424620&hilit=Error+1722#p424620
Please let me know if you need more infos to debug this issue.
Thanks!
Last edited by SeriousM4x on Thu Apr 11, 2024 9:44 am, edited 1 time in total.