DeckLink Quad HDMI Recorder - Force 4K resolution

Hi,
This card seems to ingest the highest or preferred timing coming from the source device.
I have experimented with some different devices that can output 3840x2160 resolution at 30Hz or 60Hz.
For one specific device, the card only receives 1920 x 1200.
I have confirmed that the source device can output the 4K resolution mentioned above.
Picture attached shows the capture card requesting 1920x1200 as "preferred".
How can I force the card to request 3840x2106 from this source device? Is there a way to tune the EDID protocol/specs so that it only accepts specific resolutions?
I am using OBS studio with this card, but I don't think it's the root cause since the Decklink Desktop app also shows the 1920x1200 resolution.
Thanks in advance,
Andrea
This card seems to ingest the highest or preferred timing coming from the source device.
I have experimented with some different devices that can output 3840x2160 resolution at 30Hz or 60Hz.
For one specific device, the card only receives 1920 x 1200.
I have confirmed that the source device can output the 4K resolution mentioned above.
Picture attached shows the capture card requesting 1920x1200 as "preferred".
How can I force the card to request 3840x2106 from this source device? Is there a way to tune the EDID protocol/specs so that it only accepts specific resolutions?
I am using OBS studio with this card, but I don't think it's the root cause since the Decklink Desktop app also shows the 1920x1200 resolution.
Thanks in advance,
Andrea