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Avid 7.0.4 not working with Intensity Pro Diver 10.1

https://forum.blackmagicdesign.com/viewtopic.php?f=3&t=23046

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Avid 7.0.4 not working with Intensity Pro Diver 10.1

PostPosted: Sat May 31, 2014 7:15 pm
by Arthur Klein
Intensity Pro Driver 10.1 was working fine with Avid MC 7.0.3 software symph

I installed Avid MC 7.0.4 and now video will not run out card. Although when i turn Intensity Card off in Avid interface... Video and Audio plays fine.

Please help....
:o
I have attached screengrab of error as it appears in Avid interface. (your attachment quota has been met what ever that means) so i have the link to screengrab here

http wpmewe[dot] org/wp-content/uploads/2014/05/Avid-7.0.4-Intensity-10.1_error-screengrap.jpg

Avid 7.0.4 not working with Intensity Pro Diver 10.1

PostPosted: Sat May 31, 2014 8:24 pm
by Arthur Klein
in addition to last post since it hasn't been approved i have open new topic you can join them if you want

but

I uninstalled Avid 7.0.4 Win and reinstalled 7.0.3 and it works fine so

BLACKMAGIC HAS INCOMPATABILITY WITH VERSION 7.0.4 using BLACKMAGIC DRIVER 10.1 Please fix soon....

thanks

Re: Avid 7.0.4 not working with Intensity Pro Diver 10.1

PostPosted: Mon Jun 02, 2014 7:52 pm
by Arthur Klein
does BLACKMAGIC monitor this forum... no acknowledgement from Management... not a good sign.

Re: Avid 7.0.4 not working with Intensity Pro Diver 10.1

PostPosted: Mon Jun 02, 2014 8:22 pm
by Tony Rivera
This forum does get monitored but typically not on the weekends. For your reference, these forums are mainly for user interaction/help than direct support from us. If you're seeking guidance directly from us, you would need to contact your regions support office via email/phone. You can find the contact info for that under the company tab of the websites main page.

Re: Avid 7.0.4 not working with Intensity Pro Diver 10.1

PostPosted: Tue Jun 03, 2014 5:54 am
by Adam Simmons
You could try the solution supplied by Radman

With Avid closed look under 'Program files / Avid / AVX2_Plugins /' there should be a file called 'OpenIO_VirtIO.acf' try renaming it and then seeing if Avid still crashes

Re: Avid 7.0.4 not working with Intensity Pro Diver 10.1

PostPosted: Tue Jun 03, 2014 3:55 pm
by Arthur Klein
i did try and contact Blackmagic support via phone... the Blackmagic automated voice mail system asked for me to leave my information for a return call and I did...

Never heard back that was about 3 weeks ago....

I will try fix or if BM is going to do a 10.2 i will wait for that since 7.0.3 with 10.1 is working fine.