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Ultrastudio Mini Recorder/Mac thunderbolt monitor

PostPosted: Wed Nov 14, 2012 5:48 am
by Kingsley Foreman
Hi all,

Just having a weird issue.

When I plug the Ultra studio Mini Recorder in to my Mac Book Pro 15 Retina, and I have my thunderbolt monitor plugged in, everything on the monitors USB starts playing up.

The mouse becomes jerky, my logickeyboard stops, and the audio starts skipping before just disapearing.

I unplug the recorder it all comes good again. I plug keyboard etc into the mac book pro and that works too, although sound is still dodgy as that is still on the monitor.

Re: Ultrastudio Mini Recorder/Mac thunderbolt monitor

PostPosted: Tue Nov 20, 2012 9:10 pm
by Joshua Helling
It's possible the unit has a problem. If you could check it on another system to confirm that would be good. If not you can contact support and we can see about checking it here.