Converter Utility/Ultra Studio Express

Do you have questions about Desktop Video, Converters, Routers and Monitoring?
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benholeton

  • Posts: 1
  • Joined: Tue Mar 26, 2013 6:16 pm

Converter Utility/Ultra Studio Express

PostTue Mar 26, 2013 6:23 pm

I am installing an UltraStudio Express onto an iMac. The Converter Utility tells me no converter recognized. It shows up in my Thunderbolt Bus. Am I missing something here? It's a Sony HD Camera coming out via HDMI into the UltraStudio. I am then running it via Thunderbolt into the iMac. We want to use this with Pro Presenter 5. I downloaded the BlackMagic Converter Utility from the disc. Is there something I need to download I didn't? The included manual on the disc doesn't offer much help. Any help would be appreciated.
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Darrell Sim

Blackmagic Design

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  • Joined: Tue Sep 04, 2012 1:55 am
  • Location: Singapore

Re: Converter Utility/Ultra Studio Express

PostWed Mar 27, 2013 1:49 am

Hi,

UltraStudio Express requires Desktop Video to be installed instead of Converter Utility. You may download the drivers via our support link.

http://www.blackmagicdesign.com/support/
Darrell Sim
Support Engineer
Blackmagic Design Asia
support-asia@blackmagicdesign.com

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