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install fail of Blackmagic_Desktop_Video_Windows

PostPosted: Tue Jun 18, 2019 8:36 pm
by zimbot
I have a dell z-420 / win 7 64 and a mini recorder card ( sn 1784834 ) in a pcie x2 slot ( slot 1 )

I think the card is good , it was working when it was taken out of a different system.
This is a new build.

I have tried
Blackmagic_Desktop_Video_Windows_11.2 ( twice )
Desktop Video Installer v10.8.5

the install fails

the initial install seems to go OK..( many yes to this and that )
and the firmware / driver asks to update

but fails with

An error has prevented video codecs from being installed. You may need to reinstall Blackmagic Desktop Video.
Error code: 0x80080017.

what do you think?

..... could it be the slot ?? .... maybe i will try my slot 3 , pcie (x8)

thanks in advance

best wishes


also -- i might try the same card / machine w ubuntu 18.04 64
would that be suggested?

my Goal = capture in media express , uncompressed 8/10bit avi/mov & prores mov
mostly standard def

thanks again