Blackmagic Forum

Hello BMD

Whenever I report an issue to this forum or to support, very often I am asked to do a full reinstall of Resolve which includes manually deleting some folders etc.

I do a manual backup of everything - including templates which are not saved in the database AFAIK - but when I reinstall I have to copy those templates back etc. There are many things which are still difficult to backup.

Can you possibly implement a

- "Perform a clean install" option, so the installer is taking care of removing everything when installing - or provide a stand alone tool to do that

- Provide a "full backup" tool to backup everything: database, preferences etc. So that we can get Resolve back as it was.

Yes, I appreciate that some of those preferences might be what was breaking Resolve before but it'd be nice to have the option to restore them, in case the issue is still there after reinstalling.

Reinstalling everything is time consuming. If you could make it faster, I'm sure it could be appreciated by many.

Thanks.

+1

Also include custom keyboard. I had to do a clean install of Windows and I "thought" I'd backed everything up only to later realize that I had skipped over the custom keyboard I'd been refining for years. I know to export it separately but when you're reinstalling your OS, there are a LOT of boxes to check off the list and unless you're crazy organized, there is no list. I aspire to get to that level of organization but in the meantime, a little help would be awesome.

+1