Can't log in FrameIO From 17 Beta 7 On Windows machine

Get answers to your questions about color grading, editing and finishing with DaVinci Resolve.
  • Author
  • Message
Offline

nishniver

  • Posts: 17
  • Joined: Mon Jun 17, 2019 7:22 pm
  • Real Name: Avi Nishniver

Can't log in FrameIO From 17 Beta 7 On Windows machine

PostMon Jan 25, 2021 3:45 pm

I have beta 7 and cant login to FrameIO.
I used iy already on 17 Beta.
On my macbook Pro It's working and on my Windows10 Pro machine no.
Last edited by nishniver on Wed Jan 27, 2021 12:38 pm, edited 1 time in total.
Offline

Diede van Vree

  • Posts: 143
  • Joined: Fri Dec 01, 2017 1:00 pm
  • Location: NL

Re: Can't log in FrameIO From 17 Beta 7 On Windows machine

PostMon Jan 25, 2021 7:09 pm

Yep, I got the same issue.
Windows 10 2004, Resolve Studio 17, Nvidia Studio 457.30
Intel 9960x (16C/32T), 128gb RAM, 1080 GTX 8GB
Mobo: Asus 299x TUF Mark 2
Offline

Rodrigo Bodstein

  • Posts: 9
  • Joined: Mon Aug 04, 2014 1:18 am

Re: Can't log in FrameIO From 17 Beta 7 On Windows machine

PostMon Jan 25, 2021 7:39 pm

It is not supported in 17, only in 16.
Offline

Rodrigo Bodstein

  • Posts: 9
  • Joined: Mon Aug 04, 2014 1:18 am

Re: Can't log in FrameIO From 17 Beta 7 On Windows machine

PostMon Jan 25, 2021 7:42 pm

Rodrigo Bodstein wrote:It is not supported in 17, only in 16.
that was the answer I got from Frame.io when asked about the integration in Resolve 17.
Offline

MassimoAlbertoCroce

  • Posts: 100
  • Joined: Wed Mar 05, 2014 11:00 pm

Re: Can't log in FrameIO From 17 Beta 7 On Windows machine

PostTue Jan 26, 2021 8:40 am

Same here,

Only on win machine
tried with 16 and 17 and different ISP (just in case was internet problem)

on MacOs it's fine.
Mac Studio - 32GB RAM - 32GPU CORE
NVME RAID
DaVinci Resolve Studio 18.5
MacOs 12.6
BM mini Monitor 3G
Offline

nishniver

  • Posts: 17
  • Joined: Mon Jun 17, 2019 7:22 pm
  • Real Name: Avi Nishniver

Re: Can't log in FrameIO From 17 Beta 7 On Windows machine

PostWed Jan 27, 2021 12:41 pm

In Macbook pro in same version It's working fine. (17b7)
In Windows10 with 17b6 it was working good too.
To solve the problem I Used PosgreSQL DB and connect to my project from my Macbbok Pro and I sent my timeline to FrameIO (17b7).
Offline

Derick Freeman

  • Posts: 27
  • Joined: Wed Jan 06, 2021 11:27 am
  • Real Name: Derick Freeman

Re: Can't log in FrameIO From 17 Beta 7 On Windows machine

PostWed Jan 27, 2021 8:56 pm

How is it not supported? It was working on beta 6 on my side. (There were issues then, but at least it worked).
Offline

Rodrigo Bodstein

  • Posts: 9
  • Joined: Mon Aug 04, 2014 1:18 am

Re: Can't log in FrameIO From 17 Beta 7 On Windows machine

PostWed Jan 27, 2021 9:38 pm

Derick Freeman wrote:How is it not supported? It was working on beta 6 on my side. (There were issues then, but at least it worked).
Hey Derrick!

I just told what they told me (see the attached screenshot)
I'm running windows, resolve 17b7.
Has anyone with b7 made it work as it should?

Best,
Image
Offline
User avatar

Dwaine Maggart

Blackmagic Design

  • Posts: 11296
  • Joined: Wed Aug 22, 2012 2:53 pm

Re: Can't log in FrameIO From 17 Beta 7 On Windows machine

PostThu Jan 28, 2021 12:00 am

Just to note, this seems to be Windows specific. Works OK on Mac in 17b7.

We are aware of the issue, but believe the issue is on the Frame.io side.
Dwaine Maggart
Blackmagic Design DaVinci Support
Offline

Derick Freeman

  • Posts: 27
  • Joined: Wed Jan 06, 2021 11:27 am
  • Real Name: Derick Freeman

Re: Can't log in FrameIO From 17 Beta 7 On Windows machine

PostThu Jan 28, 2021 5:38 am

Rodrigo, Dwaine, thanks for the info.
Offline

Derick Freeman

  • Posts: 27
  • Joined: Wed Jan 06, 2021 11:27 am
  • Real Name: Derick Freeman

Re: Can't log in FrameIO From 17 Beta 7 On Windows machine

PostThu Jan 28, 2021 3:34 pm

Today it seems to work again (*for me).
you just have to wait very long for the sign in page to load (and scroll downwards)

Return to DaVinci Resolve

Who is online

Users browsing this forum: Majestic-12 [Bot] and 155 guests