Frame IO not working on media page

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  • Posts: 18
  • Joined: Wed Apr 10, 2019 2:31 am
  • Real Name: Tony Salgado

Frame IO not working on media page

PostThu Nov 26, 2020 8:36 pm


I have discovered and notified Frame IO both Resolve 16.3 Beta and Resolve 17.1 beta 1 cannot view or download Camera original RAW files stored on Frame IO from within the Resolve media page.

It is possible to upload a timeline to Frame IO from the delivery page of Resolve but not view or download the files from the media page. The only option is to use the Frame IO Transfer app for downloading the RAW files.

ProRes and proxy files on Frame IO are visible and can be accessed on the Resolve media page but not RAW camera original files. I hope Blackmagic Designs and Frame IO can discuss what the issue.

Yesterday Wed November 25th the AWS outage knocked out all uploads to Frame IO but that has been repaired.

In contrast Premiere Pro 2020 can access and download the RAW camera originals files from the same Frame IO project which Resolve cannot.

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