Wed May 01, 2024 7:37 pm
Something that may or may not be exactly related to your situation but which was helpful to me:
I signed up for a cloud library on the organizations experience, and have been hitting my head against the wall trying to figure out why that cloud library won't show in Resolve, even for me, the creator and owner of the library. After a call with Blackmagic support just now, I learned that cloud libraries using the new organizations feature are only supported on Resolve 19. While it's good to know why it wasn't working, I find it frustrating that they would allow you to pay for a feature that doesn't work in their in-production version of the software. At the very least, there should be a disclaimer on the purchase page saying that Resolve 19 beta is required to use the feature. As it stands, I had to try everything in my toolbox and wait on a support call to find out that the thing they sold us doesn't work yet and doesn't have official support.
Don't get me wrong, I'm really excited for the new organizations feature as it will be highly relevant to my team's workflow, but it was frustrating to have this put out there without informing people that it's not ready for prime time yet.