.MOV video files not being accepted?

DaVinci Resolve 19 Public Beta Discussion
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Dr_Gains

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.MOV video files not being accepted?

PostTue May 21, 2024 6:14 pm

Hi,

I just got Davinci Resolve Studio 19. I tried to upload .MOV files from my mac to start a video editing project, but got an error message saying the file format isn't accepted. I've tried virtually every method available for uploading them (and did so again after exiting the program, restarting, etc.), but it's not accepting them. I don't get the error message anymore, it just doesn't do anything when I try to upload them.

I understand I can convert the .MOV to a different format... but ALL of my videos are .MOV, and it would be extremely tedious and time-consuming to convert them all before uploading. And I'm not sure whether the conversion would decrease the video quality.

Does Davinci Resolve Studio 19 really not accept .MOV files? Or is there some way to upload them that I'm missing?

Thanks!
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Peter Chamberlain

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Re: .MOV video files not being accepted?

PostWed May 22, 2024 6:48 am

Can u post a link to the sample clip as something isn’t adding up.
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Uli Plank

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Re: .MOV video files not being accepted?

PostWed May 22, 2024 10:07 am

Of course DR is accepting .MOV files. But it's only a container. Can you find out which codec is inside?
Or do what Peter suggested.
Now that the cat #19 is out of the bag, test it as much as you can and use the subforum.

Studio 18.6.6, MacOS 13.6.7, 2017 iMac, 32 GB, Radeon Pro 580
MacBook M1 Pro, 16 GPU cores, 32 GB RAM
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Dr_Gains

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Re: .MOV video files not being accepted?

PostWed May 22, 2024 8:32 pm

Here's a short clip from the video I just uploaded to Google Drive: https://drive.google.com/file/d/1vuH2LO ... sp=sharing

I haven't been able to figure out how to find the codec...
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FredStork

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Re: .MOV video files not being accepted?

PostThu May 23, 2024 9:08 am

What is the full filename of the failing .MOV file? DaVinci Resolve will often reject files with "special" characters in the name. Typical problem for videos downloaded from streaming sites. In doubt rename using only alphanumeric characters "abc123" and try again.
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Uli Plank

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Re: .MOV video files not being accepted?

PostThu May 23, 2024 9:56 am

The problem with characters in filenames is different, DR doesn't throw a message, it just ignores the clip. See this lengthy discussion: viewtopic.php?f=21&t=167817

If you get that message as above, it's rather the codec.
Now that the cat #19 is out of the bag, test it as much as you can and use the subforum.

Studio 18.6.6, MacOS 13.6.7, 2017 iMac, 32 GB, Radeon Pro 580
MacBook M1 Pro, 16 GPU cores, 32 GB RAM
Sonoma 14.5 with 19b3 (sandbox)
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Dr_Gains

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Re: .MOV video files not being accepted?

PostThu May 23, 2024 4:48 pm

Can you tell me how to find the codec? And what do I do if all my videos have codecs that aren't accepted by DR? Will I have to just convert all of them?

The file name doesn't have any special characters in it, so that's not the problem.
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Cary Knoop

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Re: .MOV video files not being accepted?

PostThu May 23, 2024 5:37 pm

Dr_Gains wrote:Can you tell me how to find the codec?

A simple way is to use the program mediainfo

https://mediaarea.net/en/MediaInfo/Download
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Dwaine Maggart

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Re: .MOV video files not being accepted?

PostThu May 23, 2024 6:43 pm

What platform are you on? What is your OS version?
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Dwaine Maggart

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Re: .MOV video files not being accepted?

PostThu May 23, 2024 6:46 pm

Your file works on an M1 Pro MBP running Resolve Studio 19.b2.
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Dwaine Maggart

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Re: .MOV video files not being accepted?

PostThu May 23, 2024 6:48 pm

If you go to the Resolve Media page, and select the file location in the Media Storage area, does the file appear there? And if so, and you select it, does it appear in the Viewer?
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Uli Plank

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Re: .MOV video files not being accepted?

PostFri May 24, 2024 1:32 am

Your footage is in 10 bit and not compatible with DR under Windows. There are three options (in no specific order):
– Get Studio
– Get a Mac
- Transcode
Now that the cat #19 is out of the bag, test it as much as you can and use the subforum.

Studio 18.6.6, MacOS 13.6.7, 2017 iMac, 32 GB, Radeon Pro 580
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Sonoma 14.5 with 19b3 (sandbox)
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Dwaine Maggart

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Re: .MOV video files not being accepted?

PostFri May 24, 2024 2:22 am

He does mention using a Mac and Resolve Studio. So I guess we need more specific details as to what exactly is happening.
Dwaine Maggart
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Uli Plank

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Re: .MOV video files not being accepted?

PostFri May 24, 2024 2:56 am

Sure, right now it’s all speculation. But he wrote “from my Mac”, so does that also mean “to my Mac”?
And then, if it’s not a Mac, could that be an unintentional installation of non-Studio? There have been others falling into that trap…
Now that the cat #19 is out of the bag, test it as much as you can and use the subforum.

Studio 18.6.6, MacOS 13.6.7, 2017 iMac, 32 GB, Radeon Pro 580
MacBook M1 Pro, 16 GPU cores, 32 GB RAM
Sonoma 14.5 with 19b3 (sandbox)
SE, UltraStudio Monitor G3

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