Resolve Crashing upon project startup in Blackmagic Cloud...

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BlueSR

  • Posts: 1
  • Joined: Thu Feb 06, 2025 5:38 pm
  • Real Name: Alan Ferretti Horst

Resolve Crashing upon project startup in Blackmagic Cloud...

PostFri Feb 07, 2025 9:49 pm

Hi everyone! I've recently started using Blackmagic Cloud for the first time for a larger video project, but i'm running into a really peculiar issue with it. It's my first time using the shared project features, and i'm working together with two other people who can access the project just fine. I, the shared library owner, however, started running into a 100% replicating crash upon startup of the project, and now that i've tried reinstalling resolve to no avail, i'm lost as to how to resolve (pun intended?) this issue.

The project will start, and then randomly, within 0-15 seconds the app will crash instantly. The crash logs don't really say anything at all to me, and we're all working with the latest version of 19.1.3 Build 7. This crash does not occur in local projects either, just the cloudshared one. Any ideas anyone? Any help would be hugely appreciated!!

Here's what my Crash Log looks like:

----------------------------------------------------------------------
#TIME Thu Feb 6 18:26:43 2025 - Uptime 00:00:33 (hh:mm:ss)
#PROGRAM_NAME DaVinci Resolve Studio v19.1.3.0007 (Windows/MSVC x86_64)
#BMD_ARCHITECTURE x86_64
#BMD_BUILD_UUID 344bec2a-ccc9-4c9c-a980-0c18b8118e35
#BMD_GIT_COMMIT 21640d34108b08ab4ea108917e09dce73d79d908
#BMD_UTIL_VERSION 19.1.3.0007
#OS Windows


----------------------------------------------------------------------
#TIME Thu Feb 6 18:28:09 2025 - Uptime 00:00:36 (hh:mm:ss)
#PROGRAM_NAME DaVinci Resolve Studio v19.1.3.0007 (Windows/MSVC x86_64)
#BMD_ARCHITECTURE x86_64
#BMD_BUILD_UUID 344bec2a-ccc9-4c9c-a980-0c18b8118e35
#BMD_GIT_COMMIT 21640d34108b08ab4ea108917e09dce73d79d908
#BMD_UTIL_VERSION 19.1.3.0007
#OS Windows


----------------------------------------------------------------------
#TIME Thu Feb 6 18:31:50 2025 - Uptime 00:03:18 (hh:mm:ss)
#PROGRAM_NAME DaVinci Resolve Studio v19.1.3.0007 (Windows/MSVC x86_64)
#BMD_ARCHITECTURE x86_64
#BMD_BUILD_UUID 344bec2a-ccc9-4c9c-a980-0c18b8118e35
#BMD_GIT_COMMIT 21640d34108b08ab4ea108917e09dce73d79d908
#BMD_UTIL_VERSION 19.1.3.0007
#OS Windows


----------------------------------------------------------------------
#TIME Fri Feb 7 01:35:12 2025 - Uptime 00:00:52 (hh:mm:ss)
#PROGRAM_NAME DaVinci Resolve Studio v19.1.3.0007 (Windows/MSVC x86_64)
#BMD_ARCHITECTURE x86_64
#BMD_BUILD_UUID 344bec2a-ccc9-4c9c-a980-0c18b8118e35
#BMD_GIT_COMMIT 21640d34108b08ab4ea108917e09dce73d79d908
#BMD_UTIL_VERSION 19.1.3.0007
#OS Windows


----------------------------------------------------------------------
#TIME Fri Feb 7 01:40:00 2025 - Uptime 00:00:35 (hh:mm:ss)
#PROGRAM_NAME DaVinci Resolve Studio v19.1.3.0007 (Windows/MSVC x86_64)
#BMD_ARCHITECTURE x86_64
#BMD_BUILD_UUID 344bec2a-ccc9-4c9c-a980-0c18b8118e35
#BMD_GIT_COMMIT 21640d34108b08ab4ea108917e09dce73d79d908
#BMD_UTIL_VERSION 19.1.3.0007
#OS Windows

00007FF75E8788BC
0000000000004000
00007FFE5F2BB86B
0000000000070030
000000000000004C
0000009DC1E6B450
00007FF75E878810
00007FFE5A79E6E0

Thank you so much everyone!
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CUBuffskier

  • Posts: 216
  • Joined: Tue Apr 09, 2019 10:39 pm
  • Location: NYC
  • Real Name: Chadwick Shoults

Re: Resolve Crashing upon project startup in Blackmagic Clou

PostTue Feb 25, 2025 5:46 pm

One thing to try -

Open your resolve system preferences - general - check the box for "optimize project library cloud data traffic."

You may be behind a firewall that hates you.
Chadwick
CreativeVideoTips.com
Finishing Editor & Resolve Trainer

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