- Posts: 1
- Joined: Wed Mar 19, 2025 4:44 pm
- Real Name: Ricardo Cardim
Wed Mar 19, 2025 4:55 pm
Hello, everyone,
I've just started using Presentations from Blackmagic Design Cloud, I'm really enjoying it because the interaction with my clients is fast and efficient!
However, I've had 2 clients who couldn't open the videos on their iPhone, it kept loading forever and I couldn't get out of it. If it's on an android phone it works and if it's on a PC it works, even on a Mac it works, the problem seems to be only on iOS.
I'll add 2 screenshots so you can see what I mean.
Does anyone know if I'm doing something wrong or if it really is a bug?
Thank you
I've just started using Presentations from Blackmagic Design Cloud, I'm really enjoying it because the interaction with my clients is fast and efficient!
However, I've had 2 clients who couldn't open the videos on their iPhone, it kept loading forever and I couldn't get out of it. If it's on an android phone it works and if it's on a PC it works, even on a Mac it works, the problem seems to be only on iOS.
I'll add 2 screenshots so you can see what I mean.
- Imagem WhatsApp 2025-03-19 às 16.53.56_49ebeb46.jpg (44.04 KiB) Viewed 1349 times
- Imagem WhatsApp 2025-03-19 às 16.38.18_56d999a5.jpg (46.55 KiB) Viewed 1349 times
Does anyone know if I'm doing something wrong or if it really is a bug?
Thank you