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Blackmagic Cloud "Unknown Error" When Selecting a Plan

PostPosted: Fri Mar 14, 2025 5:14 pm
by imjavierpalma
Hi everyone,

I’m trying to select a Blackmagic Cloud plan in DaVinci Resolve, but I keep getting an "Unknown Error" message that says:

"Selecting a Blackmagic Cloud plan is currently unavailable due to an unknown error. Please check back again later."

I’ve already tried restarting Resolve, checking my internet connection, logging out and back in, and even updating to the latest version. Nothing seems to fix it.

Has anyone else experienced this issue? Is this a server-side problem, or is there something I can do on my end to resolve it?

Thanks in advance!

Re: Blackmagic Cloud "Unknown Error" When Selecting a Plan

PostPosted: Mon Mar 24, 2025 2:01 pm
by Rohit Gupta
Can you please contact support with your BlackMagic ID and details of what you are trying to subscribe to?