Sun Oct 15, 2023 3:57 am
Hi there! Recently we've updated to MacOS Sonoma from MacOS Big Sur. It was a jump because we needed new features. However, for some reason. When plugging in directly from the iMac through a USB-C HDMI output, we're unable to get 1080p60, only allowing us to select 30 hertz, therefore seeing nothing on our switcher. We can confirm this only works when plugging HDMI output directly to the HDMI switcher. We've tried cables, and also on monitors, and all are able to display 1080p60.
Right now the workaround is using an UpDownCross as an intermediary, which seems to solve the problem and MacOS allows us to select 60 hertz. Is there a firmware update, or something we're doing wrong?