Ultra studio mini recorder not detected on M1 mac mini.

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blackest

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Ultra studio mini recorder not detected on M1 mac mini.

PostFri Dec 04, 2020 5:53 am

Hi
I thought this might need an update so i booted up catalina on an intel macbook pro and was able to install the v12 beta1 software. The software/firmware was updated on the recorder.
as far as I can tell the installation was flawless.

Not so on the m1 mac mini , even after lowering security to allow extensions to be installed the hardware isn't detected.

So now i have a dongle that doesn't work for resolve or fusion and a capture card which can't capture , I'm sure my hyperdeck shuttle also doesn't work, but that's mainly changing recording formats and is fine on my macbook pro.

This is getting frustrating the M1 macs are great value editing machines, if only Black magics hardware and software was working. The only thing i haven't tried yet is connecting the ultra studio mini recorder to my elgato thunderbolt 2 Dock.
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CPX368

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Re: Ultra studio mini recorder not detected on M1 mac mini.

PostMon Dec 07, 2020 1:10 pm

Hi, I have the same problem with the Ultra Studio Mini Monitor, also with the Software Dongles for DaVinci Resolve and the Fusion Standalone software. All of this devices are listed in the System Preferences of my new MacBook Pro with the M1 chip, but the Blackmagic Software doesn't detect them. It´s really frustrating.
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egbtechnik

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Re: Ultra studio mini recorder not detected on M1 mac mini.

PostWed Dec 09, 2020 12:52 pm

Just to add to the urgency of this thing: I also have this same issue. BM Mini Recorder and MacMini M1. The hardware is detected by OS X but not available in Desktop Video Setup.
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Raphaël Jacquot

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Re: Ultra studio mini recorder not detected on M1 mac mini.

PostThu Dec 10, 2020 11:55 am

egbtechnik wrote:Just to add to the urgency of this thing: I also have this same issue. BM Mini Recorder and MacMini M1. The hardware is detected by OS X but not available in Desktop Video Setup.


you need to install the proper drivers

https://www.blackmagicdesign.com/suppor ... 969d3fcb9c

beware, you'll have to manually remove the old kext drivers which are unsupported
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egbtechnik

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Re: Ultra studio mini recorder not detected on M1 mac mini.

PostThu Dec 10, 2020 2:03 pm

Raphaël Jacquot wrote:
egbtechnik wrote:Just to add to the urgency of this thing: I also have this same issue. BM Mini Recorder and MacMini M1. The hardware is detected by OS X but not available in Desktop Video Setup.


you need to install the proper drivers
---

beware, you'll have to manually remove the old kext drivers which are unsupported


Hi Raphael,

Thanks for your reply. Of course, we did install these drivers (with lowering the security settings first and allowing kernel extensions to be installed). I also un- and re-installed these drivers a couple of times. No cigar.

The BM support could also not help me out. Maybe they tested it only against the Mini Recorder 3G and not the older models (since they are not supported anymore).

Do you have this setup running?
Thx
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Raphaël Jacquot

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Re: Ultra studio mini recorder not detected on M1 mac mini.

PostFri Dec 11, 2020 9:36 pm

you installed the native M1 drivers ? those do not install kext and should not require lowering the security
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kcollins

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Re: Ultra studio mini recorder not detected on M1 mac mini.

PostSat Dec 12, 2020 9:55 pm

I've also had a go at trying to install Blackmagic Desktop Video 12 Beta 1. My Ultrastudio Mini Recorder is not detected in Desktop Video Setup. I did not lower the security permissions for kernel extensions. Also tried uninstall/reinstall and no dice.
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tolgaatesel

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Re: Ultra studio mini recorder not detected on M1 mac mini.

PostSun Dec 13, 2020 1:31 pm

Version 12 beta 1 driver produced for macos big sur does not work on intel processor macbooks nor m1s. I tried all kinds of ways posted on the forum, no results. The technical team needs an update urgently.
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didmedidme

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Re: Ultra studio mini recorder not detected on M1 mac mini.

PostMon Dec 14, 2020 7:05 am

same issue.

12b1 work well on intel macbook + bigsur
12b1 work well on intel macpro + catalina
12b1 dont work on M1 mac mini

unistall via desctop video installer-> low security check in boot disk -> instal 12b1 -> no succes
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Tomasz Huczek

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Re: Ultra studio mini recorder not detected on M1 mac mini.

PostMon Dec 14, 2020 11:58 am

Same here - UltraStudio Mini Recorder is not detected on my M1 Mac mini (installed 10 beta 1 Desktop Video drivers).

It does detect DeckLink 8K Pro through PCI TB3 box, but Resolve reports a problem on startup that the video mode can't be set and I can't use a video out from Resolve.
timeinpixels.com
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didmedidme

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Re: Ultra studio mini recorder not detected on M1 mac mini.

PostWed Dec 23, 2020 12:57 pm

up

same problem. M1 + bigsur
unistall via desctop video installer-> low security in recovery mode -> instal 12b1 -> no detect in video desktop
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Lexrun

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Re: Ultra studio mini recorder not detected on M1 mac mini.

PostFri Dec 25, 2020 3:25 pm

Same problem here. The UltraStudio recorder 3G Thunderbolt 3 is not recognized by Desktop Video Setup 12b on my MacMini M1 with Big Sur. On my (Intel) MacBook Pro 15 with Big Sur the recorder is recognized. So the problem must be in the M1 Mac.
UPDATE: after installing the newest Big Sur 11.1 on my M1 Mac Mini Blackmagics Desktop Video sees the Ultrastudio. Works in OBS and Zoom, not in Teams, Facetime and PhotoBooth.
So we have to wait for Microsofts update of Teams (universal version)
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Amedeo L.

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Re: Ultra studio mini recorder not detected on M1 mac mini.

PostTue Jan 05, 2021 9:46 pm

Same problem here. New Mac Mini with M1 processor. Desktop Video 12 beta installed. The system recognize my mini recorder and mini monitor but in Desktop Video or Livegrade nothing shows up. Any solution? Thanks!

Amedeo
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Lexrun

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Re: Ultra studio mini recorder not detected on M1 mac mini.

PostThu Jan 14, 2021 11:32 am

SOLUTION for Ultra studio mini recorder not detected on M1 mac mini.

I was able to get the UltraStudio Recorder 3G (Thunderbolt 3) showing up in Microsoft Teams with an Apple M1Mini.

1. Update to latest OSX Big Sur 11.1
2. Install latest Microsoft Teams 1.3.00.28778
3. Remove Teams Code Signature as instructed by Glen Aspeslagh
QUOTE
Removing Team's code signature is another way to re-enable virtual cameras. To do this:
1) Ensure that you have the latest version of Microsoft Teams, by picking Check for Update from the menu in the top right corner of the Teams window.
2) Once you've assured that you are up to date, completely quit Teams.
3) Open the Terminal app, found in Applications → Utilities.
4) Copy and paste this command into Terminal and press return:
sudo codesign --remove-signature "/Applications/Microsoft Teams.app/Contents/Frameworks/Microsoft Teams Helper (Renderer).app"
5) It will prompt for your Mac's admin password. Note that you will not see anything happens when you type it. Press return.
6) Re-open Teams.
UNQUOTE
see original Ecamm help page https://support.ecamm.com/en/articles/4 ... ams-update

I can now use all virtual camera's, both via OBS and software like EpocCam Pro
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egbtechnik

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Re: Ultra studio mini recorder not detected on M1 mac mini.

PostSun Jan 17, 2021 8:28 am

SOLUTION #2

The problem seems to be with the hardware. We bought the new BM Mini Recorder 3G. With that there is no issue. It is a more expensive solution, but it saves you from having to fiddle around with extensions and MS Teams :D
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PaulRivera

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Re: Ultra studio mini recorder not detected on M1 mac mini.

PostWed Jan 20, 2021 5:57 pm

Up

Same here, thunderbolt recognize ultra studio mini monitor 3g but the app Desktop video don't,

please help us BM Team
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José Santos

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Re: Ultra studio mini recorder not detected on M1 mac mini.

PostFri Jan 22, 2021 2:07 pm

Here is the list of supported devices on the M1 Macs and the ones that are for intel only:

M1 and Intel Macs:
- DeckLink Duo 2
- DeckLink Quad 2
- DeckLink Quad HDMI Recorder
- DeckLink 8K Pro
- DeckLink 4K Extreme 12G
- DeckLink Micro Recorder
- DeckLink SDI Micro
- DeckLink Mini Monitor 4K
- DeckLink Mini Recorder
- DeckLink Mini Recorder 4K
- DeckLink SDI 4K
- DeckLink Studio 4K
- UltraStudio Recorder 3G
- UltraStudio Monitor 3G
- UltraStudio HD Mini
- UltraStudio 4K Mini
- UltraStudio 4K Extreme 3
- Intensity Pro 4K
- DeckLink 4K Pro
- DeckLink 4K Extreme
- UltraStudio 4K
- UltraStudio 4K Extreme

Intel Macs only:
- DeckLink Mini Monitor
- DeckLink HD Extreme 3
- DeckLink HD Extreme 3D
- DeckLink SDI
- DeckLink Duo
- DeckLink Quad
- DeckLink Studio
- UltraStudio Express
- UltraStudio Mini Monitor
- UltraStudio Mini Recorder
- Intensity Pro
- Intensity Shuttle Thunderbolt
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djlutz

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Re: Ultra studio mini recorder not detected on M1 mac mini.

PostWed Jan 27, 2021 9:42 am

Same here:

MBP up to date (Intel processor)
MS Teams Up to date

Blackmagic Design Ultrastudio Monitor 3G

OBS recognizes the Thunderbolt input and shows the image.
Facetime and MS Teams do not recognize the input .

Works error free in MS Windows system with MS Teams and any other softare, so it looks a kind of driver/App/OS inconsistency.


BMD Team, please!
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Luca Di Gioacchino

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Re: Ultra studio mini recorder not detected on M1 mac mini.

PostMon Apr 12, 2021 7:32 pm

Same here. Running Big Sur version 11.2.3 (latest) on a Mac mini M1. UltraStudio Monitor 3G hooked up and the power light is on, but resolve/desktop video not picking it up. Same with my OWC softRAID.

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