atem mini pro audio problem distorted

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Barbero59

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  • Joined: Tue Jan 26, 2021 11:26 am
  • Real Name: Francesco Ricceri

atem mini pro audio problem distorted

PostTue Jan 26, 2021 3:14 pm

Hi,



we’ve a problem with the mic on atemi mini pro.

The atem mini pro is connected to an audio matrix Nexia biamp cs with standard shiedeld stereo cable.

The problem is very simple: the sound is very disturbed and distorterd. We tried to lower the input sensibility to -58 as suggested on this forum, but the problem persists.

How we can resolve the problem?

And also we would like to know the specifics of mic 1 and 2: impedance, pinout, levels etc.



Thank you!
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tpchmara

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  • Real Name: Tom Chmara

Re: atem mini pro audio problem distorted

PostMon Feb 08, 2021 12:50 am

What have you got the nexia set to output, vs. the ATEM to input?
The ATEM defaults to mic levels - you can change this to "line" input (using the Software Center): we have used a simple Mackie audio mixer as input to our ATEM Mini Pro without any difficulties and with no unusual configurations for input sensitivity: it sounds like your ATEM is currently set to expect mic-level input.
Hope this helps...
Tom
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TimHeerebout

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  • Real Name: Tim Heerebout

Re: atem mini pro audio problem distorted

PostMon Feb 08, 2021 6:02 pm

I agree with Tom. Sounds like you need to change your input from Mic to Line.
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gillesvds

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  • Real Name: Gilles Vanderstraeten

Re: atem mini pro audio problem distorted

PostThu Nov 25, 2021 2:19 pm

Did you solve the problem ?
I experience the same trouble.
Sound from the stereo output of a MixPre 3 to the Atem mini pro mic1 input set in line mode.
Sound very distorded like an underwater voice...
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eMilty

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  • Location: The Netherlands
  • Real Name: Marco Miltenburg

Re: atem mini pro audio problem distorted

PostSat Nov 27, 2021 8:27 am

Professional audio equipment typically uses balanced audio connections. When it has an XLR or 1/4 inch (6.5 mm) Jack connections it is most likely a balanced output. You can NOT directly connect that to the ATEM Mini as it has an unbalanced audio connection.

What you need is a balanced to unbalanced audio converter. They are also sometimes called line isolators. These are available in various forms. Some are passive (meaning they don't need power), some are active. Typically they are in the form of a small box with connectors on both ends. There are also adapter plugs with passive converters build in. There are also rackmount converters with 4 of 8 channels.

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