My BiDirectional 3G converters keep stuck at version 7.5.3, anyone a solution? The latest update should fix the remote tint control problem with Ursa camera's connected to an Atem Mini.
Last edited by BennoZ on Sat Dec 04, 2021 5:34 pm, edited 1 time in total.
I have the same problem, trying to update 12 BiDirectional 3G but they are stuck at 7.5.3 Other models updated without a hitch. Serial number for one of them is 8883091
Copy paste from readme in 7.6: "What's new in Converter Utility 7.6 Support for Micro Converter BiDirectional SDI/HDMI 12G, Micro Converter SDI to HDMI 12G and Micro Converter HDMI to SDI 12G. Support for 5.1 audio mapping and extended color range for Micro Converter BiDirectional SDI/HDMI 3G."
I need this update because you can’t control tint on UMPG2 by Atem Software Control connected to 3G Bi-directional and Atem Extreme. So please Blackmagic fix it.
Hello, again. We are a little confused here. Am I using the latest firmware for BiDirectional 3G? (See the picture) - Converters Setup 7.6.1 - gives Version 7.5.3, Build 85e62084. Should it not say 7.6.1 or atleast 7.6?
Yes, this is the latest, you have the audio mapping option. Blackmagic update versions are always very confusing, but that’s because their updates are for several devices.
How can we update our Mini Converters Optical Fiber 12G as these converters don't have any USB port at all ? Should we open the converter and push the update through the UBS port on the PCB ? There is no procedure described either in the manual or inside the update release description. Anyone ? Thanks in advance !
Arnaud Damian wrote:How can we update our Mini Converters Optical Fiber 12G as these converters don't have any USB port at all ? Should we open the converter and push the update through the UBS port on the PCB ? There is no procedure described either in the manual or inside the update release description. Anyone ? Thanks in advance !
There is a USB Mini connector on the inside for updates, but there are no updates available for this unit AFAIK. I checked recently as I had a faulty unit delivered.
There is a USB Mini connector on the inside for updates, but there are no updates available for this unit AFAIK. I checked recently as I had a faulty unit delivered.
As mentionned previously, the last converter update targeted specifically the Mini Converter Optical Fiber 12G. We're just in the process of updating them one by one; the lack of external usb port making this operation much longer as usual. But yes the update is available for this unit.