VideoHub & ATEM Driver Issues

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Luke.elmer

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VideoHub & ATEM Driver Issues

PostWed Aug 03, 2022 10:15 pm

I've been trying to connect my VideoHub 40x40 and ATEM 2M/E Constellation to my PC via USB to configure settings and apply updates. However, neither software is picking up the gear and Device Manager is saying drivers are not installed.

Is this a Windows 11 problem?

Both software programs are of the latest updates as of August 2022.
I've not tried plugging in other BlackMagic video gear, but i'm assuming it'll do the same thing.

Updating drivers from Device manager does nothing and neither does uninstalling them.

Any ideas? It usually just works!



PC Specs
Windows 11 Pro
i7-8700K 3.70GHz - 6 Cores
64 Bit
16GB DDR4 Memory
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floh79

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  • Real Name: Florian Erfurth

Re: VideoHub & ATEM Driver Issues

PostSun Aug 07, 2022 7:54 pm

Hi, did you try to install the drivers manually by specifying the paths by yourself? Not sure if it’s the same like with windows 10 (I’m still on Win10).
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Roman Pytkin Pekarek

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Re: VideoHub & ATEM Driver Issues

PostSun Aug 07, 2022 10:01 pm

DIsable Secure boot in BIOS ..
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http://chucktv.eu
http://www.stonepp.tv
http://www.media-planet.sk
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codedeltajames

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Re: VideoHub & ATEM Driver Issues

PostMon Aug 08, 2022 7:57 am

Have you installed the videohub and atem software from the BMD website?
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Xtreemtec

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Re: VideoHub & ATEM Driver Issues

PostMon Aug 08, 2022 8:00 am

On Windows 10 there are no issues.. Seems Win11 related
Daniel Wittenaar .:: Xtreemtec Media Productions ::. -= www.xtreemtec.nl =-
4K OBV Trailer, ATEM TVS HD, 4M/E Broadcast Studio 4K, Constelation 8K, Hyperdeck Studio 12G, Ursa Broadcast 4K, 4K fiber converters with Sony Control

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