ATEM Mini Pro will not show up in software for a few minutes

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mrstangblb

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ATEM Mini Pro will not show up in software for a few minutes

PostWed Oct 05, 2022 10:44 pm

Our 2 year old ATEM Mini Pro has gotten to where it takes a few minutes to show up in Software Control. Most of the time it will show in a couple of minutes, but I have taken the power cable out, reinserted it to reboot, and it will come up fairly quickly.

I do have the most recent update applied. Any info on how this can be fixed? I'm afraid it's going to come up one day and not connect at all.
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mrstangblb

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Re: ATEM Mini Pro will not show up in software for a few min

PostWed Oct 12, 2022 9:40 pm

Anyone have any insight? It's still taking several minutes for the ATEM Mini Pro software to recognize the switcher.
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Cybershadow

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Re: ATEM Mini Pro will not show up in software for a few min

PostThu Oct 13, 2022 7:36 am

I've seen this before when the switcher is connected to the computer via ethernet as well as USB.
Greetings from Hamburg, Germany
Jens Willmroth
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mrstangblb

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Re: ATEM Mini Pro will not show up in software for a few min

PostThu Oct 13, 2022 1:42 pm

Cybershadow wrote:I've seen this before when the switcher is connected to the computer via ethernet as well as USB.


Yeah, we've got it connected by USB-C, and thankfully it finally does recognize the switcher after a few minutes. I'm just hoping it won't phase us out completely where we can't use the ATEM Mini Pro!

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