Atem Mini webcam source black on macOS

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pierreg

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Atem Mini webcam source black on macOS

PostWed Feb 01, 2023 6:44 pm

Hello,
I have an Atom Mini Pro connected via USB-C to my Mac Book Pro (Ventura 13.2). I can see switcher via ATEM Software Controller. However the webcam source shows completely black. The audio is coming through. I tried with faceTime, Photo Booth and WebEx, the video is always black. I rebooted the switcher and sill black. What can I do to fix this?
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Roman Pytkin Pekarek

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Re: Atem Mini webcam source black on macOS

PostWed Feb 01, 2023 9:53 pm

And do u switched any input to program ?
http://tally.pytkin.sk
http://chucktv.eu
http://www.stonepp.tv
http://www.media-planet.sk
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pierreg

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Re: Atem Mini webcam source black on macOS

PostWed Feb 01, 2023 9:57 pm

Video out is set to M/V. I tried 1,2,3,4 and PGM.
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pierreg

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Re: Atem Mini webcam source black on macOS

PostWed Feb 01, 2023 10:25 pm

After various tentatives I can output still images, but not video output.
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BennoZ

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Re: Atem Mini webcam source black on macOS

PostWed Feb 01, 2023 10:40 pm

That's a very famous bug and there are lot's of threads written here:

viewtopic.php?f=4&t=134228

viewtopic.php?f=4&t=117980

viewtopic.php?f=4&t=151867

To solve it you have to power off/on the Atem and then you will have an image on the USB webcam output.
Till now Blackmagic don't have a solution for this longlasting problem.
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pierreg

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Re: Atem Mini webcam source black on macOS

PostWed Feb 01, 2023 11:19 pm

I tried it all and nothing. Reboot the ATEM, tried with both MacBook M1 and Intel, nothing seem to work. Only still images, but no video
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BennoZ

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Re: Atem Mini webcam source black on macOS

PostThu Feb 02, 2023 12:46 am

But do you have video on your multiview in the program window?
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pierreg

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Re: Atem Mini webcam source black on macOS

PostThu Feb 02, 2023 4:58 pm

I am quite new to this switch. I checked the preview and video is black too.

Perhaps that is the problem. I am using two iPhone as camera.
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Roman Pytkin Pekarek

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Re: Atem Mini webcam source black on macOS

PostFri Feb 03, 2023 11:24 pm

U must see camera inputs in multiviewer .. And after that , u can switch any camera to PGM output or PREVIEW ..
http://tally.pytkin.sk
http://chucktv.eu
http://www.stonepp.tv
http://www.media-planet.sk
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pierreg

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Re: Atem Mini webcam source black on macOS

PostTue Feb 07, 2023 10:20 pm

I finally found out the issue was resolved after downloading the lightning HDMI adapter firmware for iPhone. For some reasons the message was not shown before. After a reboot I got the notification, accepted and it started working.

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