Fri Jun 02, 2023 10:37 pm
So, we replaced an older Broadcast Studio 4K with the Constellation 4ME HD switcher. Updated the firmware to the current version (9.01). We have no camera control whatsover. Not through the Studio Converters to the Studio Cams, not to the Micro Studio Cams via direct connection via SDI.
We have two other production lines up for this event using Constellation 8K’s and we confirmed that the cameras do receive camera control from those switchers.
All cameras have been numbered correctly. Tally works. It’s just the CCU. And we tried it from the software as well as the Camera Control Panel. With multiple ouputs from the switcher.
The switcher seemingly works perfectly fine otherwise.
Our workaround is to shade the 4ME cameras from the 8K switchers, and that works fine using companion to help.
But, what the heck. Has anyone been able to control cameras using the 4ME Constellation HD? And if you did, what’s the secret sauce? This is the third or fourth Constellation HD we’ve purchased and they have all been returned for one issue or another.
By comparison, the 8k’s have been super reliable. And we would have bought a third, but they are way more expensive than the HD one, and we never stream in anything over 1080p.
So, if you have any tips, tricks or voodoo, let me know!