Decklink Quad 4 Question

Hey all,
I have a question about a Decklink Quad that I recently purchased. I've been doing a lot of research that says I need to match the frame rate and resolution from the camera into Media Express which I think I have done. My problem is that the highest resolution I can get from my Canon XA30 is 720p. I KNOW it is capable of outputting 1080p and I've messed around with different frame rates to no avail.
Can anyone please advise me if there is something I'm missing? This is this original Decklink Quad, not the 2 and I'm pulling my hair out.
I have a question about a Decklink Quad that I recently purchased. I've been doing a lot of research that says I need to match the frame rate and resolution from the camera into Media Express which I think I have done. My problem is that the highest resolution I can get from my Canon XA30 is 720p. I KNOW it is capable of outputting 1080p and I've messed around with different frame rates to no avail.
Can anyone please advise me if there is something I'm missing? This is this original Decklink Quad, not the 2 and I'm pulling my hair out.