I have an ATEM mini with the v8.2 ATEM Software Control. I use it with either an iMac 5K or a MacBook Pro 16." Both computers are running Mac OS 10.15.4. My friend has the same ATEM mini and v8.2 ATEM Software Control combination. She uses it with a Windows machine.
Most of the time mine works on all 4 inputs. Occasionally input 1 will show an image that is only green and magenta. It is the subject matter the camera is pointed at, just translated into green/magenta at full saturation. Highlights are magenta. Shadows are green.
My friend's worked fine on all inputs for a week. Now inputs 2-4 show only black, no matter what is connected to them.
This is my second ATEM Mini. I returned the first one when it had the green/magenta issue. When purchased, it was running v8.0 of ATEM Software Control. I updated it to v8.1, which was released the day after I purchased it. The second unit worked great for several days on all inputs, then started to show the same green/magenta, but only on sources in HDMI 1. On both units, the same sources looked fine in other inputs.
I spent a considerable amount of time working with BMD tech support to verify that all of my equipment should be compatible with the ATEM mini and that my setup conforms to spec. Based on that information, I checked my friend's setup and it is also up to spec.
After upgrading to v8.2, I was able to stream 2 days of content for an online festival this past weekend with no issues from my ATEM mini on any of the HDMI inputs. This totaled over 10 hrs of active use in periods that were up to 2hrs long at a stretch. At the very end of the 2nd day, the green/magenta issue appeared again on anything plugged into HDMI 1.
Has anyone else experienced either of these issue? If so, is there a workaround/solution?
Thanks in advance.
Most of the time mine works on all 4 inputs. Occasionally input 1 will show an image that is only green and magenta. It is the subject matter the camera is pointed at, just translated into green/magenta at full saturation. Highlights are magenta. Shadows are green.
My friend's worked fine on all inputs for a week. Now inputs 2-4 show only black, no matter what is connected to them.
This is my second ATEM Mini. I returned the first one when it had the green/magenta issue. When purchased, it was running v8.0 of ATEM Software Control. I updated it to v8.1, which was released the day after I purchased it. The second unit worked great for several days on all inputs, then started to show the same green/magenta, but only on sources in HDMI 1. On both units, the same sources looked fine in other inputs.
I spent a considerable amount of time working with BMD tech support to verify that all of my equipment should be compatible with the ATEM mini and that my setup conforms to spec. Based on that information, I checked my friend's setup and it is also up to spec.
After upgrading to v8.2, I was able to stream 2 days of content for an online festival this past weekend with no issues from my ATEM mini on any of the HDMI inputs. This totaled over 10 hrs of active use in periods that were up to 2hrs long at a stretch. At the very end of the 2nd day, the green/magenta issue appeared again on anything plugged into HDMI 1.
Has anyone else experienced either of these issue? If so, is there a workaround/solution?
Thanks in advance.
Mac Studio
M1 Max
32GB RAM
Mac OS 13.6.1
MacBook Pro 16"
2.3Ghz 8-core i9
16GB RAM
Intel 630 1.5GB
AMD Radeon Pro 5500M 4GB
ATEM Mini
ATEM Software Control v8.2
Resolve 18.6.2 Studio
M1 Max
32GB RAM
Mac OS 13.6.1
MacBook Pro 16"
2.3Ghz 8-core i9
16GB RAM
Intel 630 1.5GB
AMD Radeon Pro 5500M 4GB
ATEM Mini
ATEM Software Control v8.2
Resolve 18.6.2 Studio