ATEM Mini Pro Slow Upload Speed

Questions about ATEM Switchers, Camera Converter and everything live!
  • Author
  • Message
Offline

Tim_Vincent

  • Posts: 1
  • Joined: Fri May 01, 2020 9:59 pm
  • Real Name: Tim Vincent

ATEM Mini Pro Slow Upload Speed

PostFri May 01, 2020 10:18 pm

I’m doing some YouTube streaming testing and the upload speed being reported by the Mini Pro is only .2 Mbps. YouTube is also flagging the low speed. Once it climbed to 4.5 Mbps but quickly dropped back. Steaming quality on Mini Pro is set to Highest 9 Mbps setting.
The Mini Pro is connected via cat 6 to the Comcast cable modem.
Speed Test from my desktop PC on same wired network is 183 Mbps down/ 28 Mbps up.

Tim


Sent from my iPhone using Tapatalk
Offline

mikeright

  • Posts: 36
  • Joined: Wed Jan 15, 2020 10:54 am
  • Real Name: Mike Right

Re: ATEM Mini Pro Slow Upload Speed

PostFri May 08, 2020 6:09 am

The value is not representing the general uploading speed but the data uploaded and that value is not fixed and depends on the content you are uploading (as I see from my own tests).

If you are streaming a fixed picture, an slide of a presentation for example, you will see that the value is low.

If you put a video with with a lot of action then the value will rise.

Try that ;-)

Pd. I had the same concern like you
Offline
User avatar

DavidSwinehart

  • Posts: 13
  • Joined: Wed Mar 22, 2017 1:20 pm

Re: ATEM Mini Pro Slow Upload Speed

PostFri May 29, 2020 6:17 pm

I'm having a similar challenge, including the Mini Pro flashing the "on air" light and the feed dropping completely. I'm not a technical expert, but this has utterly baffled me. Any guidance is greatly appreciated.

Situation:
1. Video content fed to ATEM Mini from Sony FS5, A7II, playback content from Video Assist.
2. Ethernet cable fed from MacBook Pro to ATEM Mini using Internet Sharing (exactly as set up in the launch video). Have also tried hardwired router with the same results.
3. Launched ATEM Software; ATEM Mini Pro connects fine.
4. Run Internet speed test to verify upload speed is averaging 20+ Mbps
5. Confirm YouTube stream key in ATEM Software
6. Press "On Air"
7. "On Air" begins flashing; shows 0.4 Mbps upload speed. Cache fills after 2 minutes and unit shuts down.

I've tried this on all of the stream settings with the same result. Even reprogrammed the XML to create a "streaming base" setting at 2Mbps, which did the same thing, so I restored the original XML file.

After all this, I pull the plug, connect via USB-C using OBS, and the stream connects fine to YouTube (as fine as it can on a new Mac; I still get dropped frames, etc.).

Certainly, this can't be normal behavior. Any suggestions on troubleshooting?
Attachments
Screen Shot 2020-05-29 at 12.51.42 PM.png
Screen Shot 2020-05-29 at 12.51.42 PM.png (212.76 KiB) Viewed 345 times
David
OakParkStudios, Inc
Kansas City, MO
Ursa Mini 4K, Sony FS5, Sony A7R-II, BMD Video Assist, ATEM Mini Pro, DaVinci Resolve 16.2, iMac i7, 32GB, Radeon 560x, MacBook Pro i9, 32GB, Radeon 560x
Offline
User avatar

ishootyou.com

  • Posts: 128
  • Joined: Mon Jul 08, 2019 6:09 pm
  • Real Name: Nick Schreger

Re: ATEM Mini Pro Slow Upload Speed

PostFri May 29, 2020 10:37 pm

Don’t use Cat-5 cables! That could be the cause.
------------------------
ishootyou.com
Teaching photography and videography in Switzerland
Offline

pete_cornelius

  • Posts: 5
  • Joined: Sun May 31, 2020 11:50 am
  • Real Name: peter cornelius

Re: ATEM Mini Pro Slow Upload Speed

PostMon Jun 01, 2020 12:00 am

Im having similar issues. Using the usb output into OBS seems fine but we'd ideally want to use the built in encoder and the ethernet port to stream to facebook via stream key.
When using the ethernet connection for streaming, we're only getting roughly 1 frame per second and the audio is awful. Our upload speed is fine, ranging from 12-20 mbps. Also selecting the lowest quality on the ATEM software.
We have tried both sharing internet over Ethernet with macbook and using ethernet from a switch for both macbook & ATEM.
If anyone has any help, that would be much appreciated!
Offline
User avatar

ishootyou.com

  • Posts: 128
  • Joined: Mon Jul 08, 2019 6:09 pm
  • Real Name: Nick Schreger

Re: ATEM Mini Pro Slow Upload Speed

PostTue Jun 02, 2020 5:45 am

pete_cornelius wrote:We have tried both sharing internet over Ethernet with macbook and using ethernet from a switch for both macbook & ATEM.
If anyone has any help, that would be much appreciated!


What about the above mentioned suggestions regarding cables and firewall settings?
------------------------
ishootyou.com
Teaching photography and videography in Switzerland
Offline

cendrick

  • Posts: 12
  • Joined: Wed Sep 04, 2019 3:28 am
  • Real Name: rick moore

Re: ATEM Mini Pro Slow Upload Speed

PostMon Jun 08, 2020 2:42 am

ishootyou.com wrote:Don’t use Cat-5 cables! That could be the cause.

Hello,
What is the issue with using cat-5 cables? Can you elaborate on that point a bit more?
Thank you.
Offline
User avatar

ishootyou.com

  • Posts: 128
  • Joined: Mon Jul 08, 2019 6:09 pm
  • Real Name: Nick Schreger

Re: ATEM Mini Pro Slow Upload Speed

PostThu Jun 11, 2020 8:16 pm

cendrick wrote:
ishootyou.com wrote:Don’t use Cat-5 cables! That could be the cause.

Hello,
What is the issue with using cat-5 cables? Can you elaborate on that point a bit more?
Thank you.


To be honest, no. But our IT specialist told me to and since then things worked, and that guy is the mother of all nerds. He dreams in binary code.
------------------------
ishootyou.com
Teaching photography and videography in Switzerland
Online

Denny Smith

  • Posts: 12627
  • Joined: Thu Aug 01, 2013 4:19 pm
  • Location: USA, Northern Calif.

Re: ATEM Mini Pro Slow Upload Speed

PostThu Jun 11, 2020 10:59 pm

Cat 5e cable only gets 2.5-5 gig transmission bandwidth, cat 6 can get up to 10 gigs.
Cheers
Denny Smith
SHA Productions
Offline
User avatar

ishootyou.com

  • Posts: 128
  • Joined: Mon Jul 08, 2019 6:09 pm
  • Real Name: Nick Schreger

Re: ATEM Mini Pro Slow Upload Speed

PostFri Jun 12, 2020 5:36 am

Denny Smith wrote:Cat 5e cable only gets 2.5-5 gig transmission bandwidth, cat 6 can get up to 10 gigs.
Cheers


Thanks Danny!
------------------------
ishootyou.com
Teaching photography and videography in Switzerland

Return to Live Production

Who is online

Users browsing this forum: Dave Del Vecchio, Google [Bot] and 39 guests