ATEM Mini Pro IP address - How To Find It

Questions about ATEM Switchers, Camera Converter and everything live!
  • Author
  • Message
Offline

PaulCrick

  • Posts: 3
  • Joined: Wed Sep 16, 2020 3:36 pm
  • Real Name: Paul Crick

ATEM Mini Pro IP address - How To Find It

PostWed Sep 16, 2020 4:18 pm

My ATEM Mini Pro works fine when the USB-C out is connected to my iMac 27". The ATEM Controller software sees it and connects beautifully.

Part 1

I added an Ethernet network hub and connect my iMac and my ATEM Mini Pro to it and then run an Ethernet cable to my Internet Router. The router runs my Wifi just fine.

I used LANScan to identify devices on the network but can't see the ATEM Mini Pro even though it's connected with brand new cables.

The following is a picture of the LANScan output
/Users/paulcrick/Desktop/screenshot_25.png

I followed this YouTube video's guidance
but can't get it to work.

Part 2
Having had a play, I can see that when connected via USB-C the ATEM Setup offers two options:

1. DHCP

Here the IP address is 0.0.0.0
The subnet mask is 255.255.0.0
Gateway is 0.0.0.0
Primary DNS is 8.8.8.8
Secondary DNS is 8.8.4.4

2. Static IP

I've entered the default ATEM IP address 192.168.10.240
Subnet mask is the same
Gateway (Router) is 192.168.1.1

The ATEM Software Control works fine over USB-C but not over Ethernet. The Ethernet cables are all new. The (brand new) TP-Link Hub has flashing LEDs for the Router and for the iMac but not the ATEM unit.

The idea was to make the set up more flexible in terms of where the streaming was controlled from.

Many thanks for your help.
Offline

Dave Del Vecchio

  • Posts: 983
  • Joined: Mon Nov 25, 2013 10:25 am

Re: ATEM Mini Pro IP address - How To Find It

PostThu Sep 17, 2020 4:47 am

Most Ethernet ports have link status and activity LED indicators, these are often solid indicate if an Ethernet link has been established and start flashing to indicate that there is network activity on the link (colors vary depending on the manufacturer).

Ethernet switches have such LEDs and I believe there are LED indicators on the Ethernet port of the ATEM Mini as well. If you have an Ethernet cable connected and devices at either end of the cable powered on and you don't see any LED activity for that connection at either end, that is a good indication of some kind of problem at the Ethernet layer such as: bad port on the Ethernet switch, bad Ethernet port on the ATEM Mini, or bad network cable.

If DHCP settings report an IP address of 0.0.0.0, that generally means that it could not obtain an IP address from the DHCP server. This could either be due to a hardware-level issue (as described above) or a problem with the router/DHCP server.

If using a Static IP address, you'll want to make sure that you use the gateway IP address and network settings from your router. So for example, a gateway IP address of 192.168.1.1 may or may not be correct depending on your local network.
Offline

PaulCrick

  • Posts: 3
  • Joined: Wed Sep 16, 2020 3:36 pm
  • Real Name: Paul Crick

Re: ATEM Mini Pro IP address - How To Find It

PostThu Sep 17, 2020 6:09 am

Thank you. I’ll check all of those out this morning and report back.
Offline

PaulCrick

  • Posts: 3
  • Joined: Wed Sep 16, 2020 3:36 pm
  • Real Name: Paul Crick

Re: ATEM Mini Pro IP address - How To Find It

PostThu Sep 17, 2020 2:28 pm

Happy to report that a complete shutdown and reboot of everything now means that the setup now works as intended and all parts of the network are labelled and functioning as they should.

Thanks for the help and suggestions.

Cheers
Paul

Return to Live Production

Who is online

Users browsing this forum: vivoices and 17 guests