- Posts: 11
- Joined: Sat Jan 16, 2021 7:02 pm
- Real Name: Roger Wilco
A friendly bump to double-check there is no one else who has had this issue. I haven’t heard from BM support in a few days so am hoping to find an answer here.
To clarify some troubleshooting, I have:
- a laptop connected to a USB > HDMI converter, 15’ HDMI cable. This works in all inputs.
- a GoPro connected via 25’ or 40’ micro HDMI > HDMI cable. This works with both cables in all inputs.
- a Sony a6400 connected via 25’ or 40’ micro HDMI > HDMI cable. This works with both cables in HDMI 1 only. Black screen with either cable in the other inputs.
The last I heard from support they mentioned testing with a shorter, properly spec HDMI cable, which I don’t own so will order one to troubleshoot. That said, I don’t know why the longer lengths would work in HDMI 1, and in all other inputs with the different sources.