Wed Mar 10, 2021 5:03 am
Hi! I'm looking for some help with setting up our Ultimatte 12. I was able to get it working several months ago, but it's been gathering dust since. After reconnecting everything, I can't seem to select the Ultimatte from the Smart Remote 4. The firmware is up to date. I can see my FG source via the loop out without problem. The SR4 "sees" the Ultimatte since the number 1 on the status bar is green. When I hit the unit button nothing happens. The reference source indicator is red and the backing color is black, which seems like maybe the issue lies therein? But I've tried just about every flavor of input into the FG in, as well as the REF in, and still can't "Select a Main Unit". 30p, 59.94p, coming directly out of the camera, coming from the switcher, using a Decimator. No dice. What am I missing? Thanks for any help!