Atem Mini Pro not outputting audio to record drive

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JtTierney

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  • Joined: Sun Apr 11, 2021 8:25 pm
  • Real Name: Jeremy Soganics-Tierney

Atem Mini Pro not outputting audio to record drive

PostSun Apr 11, 2021 8:33 pm

Hello all. So my production company has been using and ATEM mini pro for live streams as well as recording a few video podcasts. For audio we use a mixing console outputting to the ATEM mic 1 and 2 inputs, and we record to a G Drive mobile SSD through the USB C port. Never had an issue until yesterday. Did 3 separate shoots and one video on playback has zero audio on the file. All hardware and software was configured the same. Our monitor showed healthy DB on the meters and yet no audio was captured in the file, making for one unhappy client after a 2 hour interview. Anyone else have this issue and know of a possible cause?

Thank you in advance to anyone who can help with this issue

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