Webcam stopped ATEM Mini Extreme

Hi Team,

I had today a situation that the ATEM Webcam output was not working anymore. Unplugging USB was not fixing the issue. Tried VLC and Windows Camera app, both did not work. The PC was ongoing running and stayed in the Zoom meeting. Power cycling the ATEM Extreme was fixing the issue, therefore I would think that something at the Extreme stopped.

Is there a know issue?

Best regards
Andy

Hi

I experienced today the same thing for several times.

The only thing what helped was a power cycle. :-S

Regards,

Alain

P.S. I updated yesterday to the latest version of the ATEM Software / Firmware. Did not have an issue before.

Seen some other posts about this and I get that sometimes - usually seems to be when I've switched apps (eg Zoom to Teams) or moved the USB from one laptop to another. Haven't seen it happen mid call.