Can't stream with AT&T Wireless - Cache 100%

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doubleacs

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Can't stream with AT&T Wireless - Cache 100%

PostThu Jun 17, 2021 4:58 pm

I received my Webpresenter HD yesterday and have run into issues.

I programmed two custom destinations and the native restream destination. When connected via my office LAN I have no issues streaming to any of the three destinations. Each destination is setup to stream at 4Mbps.

I brought the unit out in the field and USB tethered my iPhone (Verizon) and all three destinations worked flawlessly for over 15 minutes.

I then connect my AT&T Nighthawk M1 LTE wireless router to the unit and within 10 seconds the cache starts filling up and within 1-2 minutes the cache is filled and streaming stops. This happens on all three destinations. Now one might think I don't have enough bandwidth but I am located next to an NFL stadium and when performing a speedtest on the Nighthawk we consistently get 75M Up and 75M down so bandwidth is not the issue.

The Nighthawk has the latest firmware and works perfectly with our three other encoders (I don't want to mention names).

Has anyone run into this issue with a Webpresenter HD or even the ATEM Mini Pro?

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